HEYNI MARTINEZ
Houston
Summary
Accounting graduate with Honors and over seven years of experience supporting administrative operations, managing documentation, and coordinating approval processes in fast-paced healthcare environments. Known for accuracy, organization, and attention to detail while handling confidential information and complex workflows. Recognized for adaptability, analytical thinking, and the ability to quickly learn new systems and processes. Seeking opportunities in accounting, finance, or business operations.
Overview
6
6
years of professional experience
Work History
Medical Assistant / Administrative Support
CLEAR DERMATOLOGY
11.2020 - 06.2024
- Reviewed and maintained accurate electronic records and documentation.
- Processed prior authorizations and obtained insurance approvals.
- Verified insurance eligibility, benefits, and medication coverage.
- Tracked pending requests and followed up on missing documentation.
- Scribed provider notes and maintained detailed records.
Medical Assistant / Administrative Support
DERMSURGERY
03.2019 - 01.2020
- Maintained accurate documentation and electronic records.
- Trained new employees on workflows and software systems.
- Assisted with insurance-related documentation and approvals.
- Coordinated scheduling and follow-up communications.
- Managed confidential information.
Front Desk Coordinator / Medical Assistant
Houston Health and Wellness
08.2018 - 12.2018
- Processed client payments and maintained transaction accuracy.
- Managed appointment scheduling and client communications.
- Handled high-volume phone activity while providing exceptional customer service.
- Maintained organized records and documentation.
- Assisted with inventory management and operational support.
- Translated communications between English and Spanish-speaking clients.
Education
Bachelor of Business Administration - Accounting, With Honors
University of Houston–Downtown
12-2025
Associate of Arts - undefined
Lone Star College
12-2020
Medical Assistant Diploma - with Honors
Pima Medical Institute
06-2018
Skills
- Microsoft Excel
- Microsoft Word
- Data Entry & Record Management
- Documentation Review
- Electronic Records Systems
- Administrative Support
- Scheduling Coordination
- Payment Processing
- Customer Service
- Inventory Management
- Confidential Information Handling
RELAVANT COURSEWORK
- Financial Accounting
- Managerial Accounting
- Intermediate Accounting
- Auditing
- Corporate Taxation
- Accounting Information Systems
- Business Analytics
- Finance
- Operations Management
Timeline
Medical Assistant / Administrative Support
CLEAR DERMATOLOGY
11.2020 - 06.2024
Medical Assistant / Administrative Support
DERMSURGERY
03.2019 - 01.2020
Front Desk Coordinator / Medical Assistant
Houston Health and Wellness
08.2018 - 12.2018
Associate of Arts - undefined
Lone Star College
Medical Assistant Diploma - with Honors
Pima Medical Institute
Bachelor of Business Administration - Accounting, With Honors
University of Houston–Downtown