Shteskey Pittman
Albany,GA
Summary
Healthcare Administrative Professional experienced in supporting operations within fast-paced clinical environments. Enhanced workflow efficiency and maintained HIPAA compliance through effective management of confidential documentation and communication between patients and providers. Contributed to exceptional support for healthcare teams by demonstrating professionalism and strong organizational skills.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Medical Assistant / Administrative Support
Phoebe Putney Memorial Hospital
Albany, GA
06.2019 - Current
- Coordinate scheduling, appointments, and communication between patients, providers, and departments.
- Acted as a reliable point of contact for patients, providers, and team members, facilitating effective communication.
- Maintain accurate documentation and confidential records in accordance with HIPAA standards.
- Provided administrative and operational support in high-volume healthcare environment, ensuring professionalism and confidentiality.
- Support daily workflows by prioritizing tasks, managing requests, and assisting with operational needs.
- Assist with reports, documentation, and administrative coordination to support department efficiency.
Office Specialist
Phoebe Putney Memorial Hospital
Albany, GA
05.2014 - 06.2019
- Managed calendars, maintained accurate records, and ensured seamless information coordination across departments.
- Facilitated daily administrative operations through effective scheduling, office coordination, and documentation management.
- Coordinated office supplies and internal correspondence to streamline communication.
- Organized electronic documentation and maintained efficient filing systems.
- Provided administrative support to staff, leadership, patients, and visitors.
Certified Nursing Assistant
Phoebe Putney Memorial Hospital
Albany, GA
09.2002 - 05.2014
- Provided patient care support, ensuring accurate documentation and facilitating effective communication with healthcare teams to enhance patient experience.
- Coordinated patient flow and assisted with departmental operations, contributing to overall efficiency and timely care delivery.
- Gained comprehensive knowledge of healthcare processes and teamwork, enhancing quality of patient-centered service.
Education
Bachelor of Business Administration (BBA) - Health Services Administration
Strayer University
Skills
- Healthcare Operations Support
- Patient Care Coordination
- HIPAA compliance
- Executive & Administrative Support
- Calendar management
- Meeting coordination
- Document preparation
- Healthcare Process Optimization
- Microsoft Office (Outlook, Word, Excel)
- Time management
- Confidential Information Management
- Executive communication
Certification
- Certified Clinical Medical Assistant (CCMA)
- Certified Nursing Assistant (CNA)
- CPR / First Aid Certified
- Forensic Point of Collection Testing Collector
Professional Attributes
- 26 Years of Dedicated Service with Phoebe Putney Health System
- Strong Understanding of Healthcare Operations
- Trusted With Confidential Information
- Dependable and Detail-Oriented
- Professional Communication Skills
- Committed to Organizational Excellence
Timeline
Medical Assistant / Administrative Support
Phoebe Putney Memorial Hospital
06.2019 - Current
Office Specialist
Phoebe Putney Memorial Hospital
05.2014 - 06.2019
Certified Nursing Assistant
Phoebe Putney Memorial Hospital
09.2002 - 05.2014
Bachelor of Business Administration (BBA) - Health Services Administration
Strayer University