Hezekiah Ramirez
Palm Springs,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Fraud Specialist
Goldman Sachs
12.2022 - 08.2023
- cleared fraud concerns replaced cards closed account, general banking
- Reviewed transactions and receipts to identify any suspicious activity.
- Summarized all key information regarding investigation into detailed report for delivery to client.
- Analyzed financial statements to identify discrepancies, irregularities and fraudulent activity.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
Education
High School Diploma -
Rancho Mirage High School
Rancho Mirage, CA06.2020
Skills
- Application Processing
- Customer Accounts Management
- Microsoft Word
- Telephone Etiquette
- Customer Satisfaction
- Evidence Recording
- Dispute Resolution
- Client Support
Timeline
Fraud Specialist
Goldman Sachs
12.2022 - 08.2023
High School Diploma -
Rancho Mirage High School
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