Emile DeCoeur
Tallahassee,FL
Summary
Dynamic retail professional with robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Surterra Wellness
05.2025 - Current
- Assisted customers in selecting products that met their specific wellness needs.
- Educated customers on product benefits and usage for enhanced understanding.
- Processed sales transactions efficiently, ensuring accurate cash handling.
- Collaborated with team members to enhance store merchandising and displays.
- Conducted regular inventory checks to maintain optimal stock levels.
Crew Member
Trader Joe's
09.2022 - 03.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Prepared food items according to safety and quality standards, ensuring freshness for customers.
- Maintained cleanliness and organization of work areas to comply with health regulations.
- Operated register and handled cash transactions accurately and efficiently.
- Restocked shelves and displays, ensuring products were accessible and well-presented.
- Supported team members during peak hours to improve service efficiency and customer satisfaction.
Customer Service Representative
Publix
09.2019 - 06.2020
- Assisted customers with product inquiries, ensuring clear communication and understanding of their needs.
- Resolved customer issues swiftly, enhancing overall satisfaction and fostering a positive shopping experience.
- Facilitated returns and exchanges, adhering to company policies while maintaining customer goodwill.
- Collaborated with team members to streamline service processes, reducing wait times for customers.
- Provided detailed product knowledge to customers, enhancing their shopping experience and informing purchase decisions.
- Assisted in maintaining store appearance and organization, supporting a welcoming environment for customers.
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Reliability and punctuality
- Data entry
- Time management
- Flexible schedule
- Phone etiquette
Timeline
Retail Sales Associate
Surterra Wellness
05.2025 - Current
Crew Member
Trader Joe's
09.2022 - 03.2023
Customer Service Representative
Publix
09.2019 - 06.2020