Jackson Lyman
Hendersonville,TN
Summary
Dynamic professional with a strong background in customer service and sales strategies. Known for effective communication and conflict resolution skills, contributing to successful project management and client satisfaction through attentive follow-up and relationship building.
Overview
6
6
years of professional experience
Work History
General Contractor
Jeff & Johnson
Nashville, Tennessee
09.2025 - Current
- Reviewed blueprints and specifications to ensure compliance with project requirements.
- Communicated with clients to address concerns and provide project updates.
- Oversaw all aspects of construction projects from start to finish.
- Leveraged knowledge of building materials and construction techniques to optimize project outcomes.
Customer Service & Sales rep.
Mend
Nashville, Tennessee
08.2024 - 09.2025
- Assisted customers with product inquiries and service options.
- Implemented marketing strategies to attract potential tenants effectively.
- Assisted in budget preparation and monitored property expenditures closely.
- Communicated with clients to address concerns and provide project updates.
- Generated leads through targeted outreach and market research.
- Maintained CRM system to track and manage potential clients.
- Conducted follow-up communications to nurture client relationships.
Sales Associate
Moxie Pest Control Of Ohio
Cincinnati, Ohio
01.2023 - 01.2024
- Built rapport with residents to establish trust and credibility.
- Maintained accurate records of customer interactions and follow-ups.
- Handled objections effectively to address customer concerns.
- Provided feedback to management on customer preferences and market trends.
- Provided support to other team members when needed during peak periods.
Host
Mi Guadalajara Restaurant
San Diego, California
11.2019 - 05.2020
- Greeted and seated guests promptly in a fast-paced restaurant environment.
- Managed reservation system to optimize seating arrangements for maximum efficiency.
- Assisted servers by communicating guest needs and special requests effectively.
- Maintained cleanliness and organization of the dining area during service.
- Resolved guest inquiries and complaints with professionalism and courtesy.
Education
Bachelor of Science - Physical Sciences
Georgia State University
Atlanta, GA05-2027
Skills
- Project management
- Customer service
- Client communication
- Team collaboration
- Sales strategies
- Effective communication
- Conflict resolution
- Client relationship management
Timeline
General Contractor
Jeff & Johnson
09.2025 - Current
Customer Service & Sales rep.
Mend
08.2024 - 09.2025
Sales Associate
Moxie Pest Control Of Ohio
01.2023 - 01.2024
Host
Mi Guadalajara Restaurant
11.2019 - 05.2020
Bachelor of Science - Physical Sciences
Georgia State University