Hiba Abdelaal
Avon Lake
Summary
Results-driven Marketing and ECommerce Specialist with expertise in customer relations, analytical thinking, and problem-solving. Proven ability to enhance operational efficiency through process improvements and collaboration with cross-functional teams.
Overview
15
15
years of professional experience
Work History
Marketing and ECommerce Specialist
Express Systems and Parts Network
Aurora, OH
06.2016 - 03.2026
- Developed and implemented process improvements to enhance operational efficiency.
- Collaborated with cross-functional teams to optimize inventory management systems.
- Analyzed customer feedback to refine service delivery and improve satisfaction rates.
- Boosted company's online presence by developing comprehensive digital marketing strategy.
- Managed inventory organization and updates to optimize online sales channels.
International Students Affairs Specialist
Canadian International College
Cairo, Egypt
03.2015 - 04.2016
- Developed and implemented student engagement initiatives to enhance academic performance.
- Coordinated cross-departmental workshops to foster collaboration among faculty and students.
- Streamlined administrative processes, improving efficiency in handling student inquiries and applications.
- Facilitated training sessions for new staff on institutional policies and best practices.
Student Recruitment Coordinator
Canadian International College
Cairo, Egypt
02.2012 - 04.2015
- Developed and implemented recruitment strategies to attract prospective students.
- Analyzed recruitment data to identify trends and improve outreach initiatives.
- Supported development of marketing materials tailored for student recruitment efforts.
- Facilitated workshops and events aimed at enhancing student enrollment experience.
- Organized successful college fairs and information sessions, increasing awareness of the institution''s programs and offerings.
- Enhanced student recruitment by developing and implementing targeted outreach strategies.
- Established strong relationships with high schools and community colleges, fostering a robust pipeline of future applicants.
Student Recruitment Intern
Canadian International College
Cairo, Egypt
10.2010 - 01.2012
- Engaged with high school administrators to promote campus visits for prospective students.
- Engaged with prospective students at college fairs and events to promote educational opportunities.
Education
BBA - Marketing
Cape Breton University
Nova Scotia , Canada01-2012
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Marketing and ECommerce Specialist
Express Systems and Parts Network
06.2016 - 03.2026
International Students Affairs Specialist
Canadian International College
03.2015 - 04.2016
Student Recruitment Coordinator
Canadian International College
02.2012 - 04.2015
Student Recruitment Intern
Canadian International College
10.2010 - 01.2012
BBA - Marketing
Cape Breton University