Hideya Harris-Beauford
Brooklyn,NY
Summary
Versatile and empathetic professional with a proven track record in crisis intervention and client safety at ICL. Excelled in fostering positive environments and developing effective mentoring strategies. Skilled in problem-solving and teamwork, demonstrated through successful program coordination and collaborative client care. Achieved significant improvements in client and family engagement.
Overview
9
9
years of professional experience
Work History
DSP
ICL
05.2024 - Current
- Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
- Developed rapport with patients by actively listening and demonstrating empathy during one-on-one sessions, fostering trust and open communication.
- Monitored client progress and provided feedback to families and treatment team members.
Cleaner
Self-employeed
10.2016 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
Helper
Community Food Pantry
05.2016 - Current
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
Childcare Provider
Self-employeed
09.2016 - 08.2017
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Mentoring Program Coordinator
Fed-Cap Next Step/Mentoring Group
02.2016 - 01.2017
- Enhanced program effectiveness by developing and implementing comprehensive mentoring strategies.
- Cultivated a supportive environment that encouraged open dialogue between mentors and mentees, fostering trust within the mentoring relationship.
Education
GED -
SUNY
Queens, NY06.2025
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Timeline
DSP
ICL
05.2024 - Current
Cleaner
Self-employeed
10.2016 - Current
Childcare Provider
Self-employeed
09.2016 - 08.2017
Helper
Community Food Pantry
05.2016 - Current
Mentoring Program Coordinator
Fed-Cap Next Step/Mentoring Group
02.2016 - 01.2017
GED -
SUNY
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