Hien Nguyen
Fort Worth,TX
Summary
Compassionate and motivated medical assistant student with hands-on clinical and administrative training. Seeking an internship position to leverage skills in patient care, office management, and medical terminology while contributing to a healthcare team.
Overview
5
5
years of professional experience
Work History
Intern
Stayton At Museum Way
01.2024 - 05.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Assistant Manager
Trophy Nails Spa
07.2022 - 09.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Customer Service Cashier
Lee's Seafood & Grills
06.2019 - 04.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Answered product questions using knowledge of sales and store promotions.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Associate of Arts - Current Medical Assistant Student
Tarrant County College
Fort Worth, TX05.2025
High School Diploma -
Bonnabel Magnet Academy High School
Kenner, LA05.2018
Skills
- Assisted in patient examinations by recording histories, vital signs, and assisting healthcare providers during procedures
- Maintained accurate and confidential patient records in compliance with HIPAA regulations
- Supported clinical staff with patient care tasks, including patient education on preventive health measures
- Organized medical supplies and ensured a clean and safe environment for patients and staff
Languages
Vietnamese
Native or Bilingual
Timeline
Intern
Stayton At Museum Way
01.2024 - 05.2024
Assistant Manager
Trophy Nails Spa
07.2022 - 09.2023
Customer Service Cashier
Lee's Seafood & Grills
06.2019 - 04.2021
Associate of Arts - Current Medical Assistant Student
Tarrant County College
High School Diploma -
Bonnabel Magnet Academy High School
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