Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hieu Cao

Tomball,TX

Summary

Dynamic delivery driver with a proven track record, achieving a exceptional on-time rate and enhancing efficiency through route optimization. Skilled in customer service and conflict resolution, I excel in fast-paced environments, ensuring safety and satisfaction while consistently meeting high standards in package handling and logistics.

Overview

4
4
years of professional experience

Work History

Delivery Driver

Uber Eats
Spring, TX
06.2023 - Current
  • Achieved over 20 daily deliveries with a 98% on-time rate across urban and suburban routes.
  • Utilized navigation apps to reduce delivery times by 15% through optimized routing.
  • Ensured compliance with safety and hygiene standards in handling perishable goods.
  • Resolved customer inquiries promptly, resulting in a 4.9/5 customer satisfaction rating.

Warehouse Associate | Amazon Fulfillment Center

Amazon.Inc
Tracy, CA
04.2021 - 06.2023
  • Processed over 200 packages per shift, ensuring accurate sorting, packing, and labeling for timely dispatch.
  • Operated material handling equipment, including forklifts and pallet jacks, with zero safety incidents.
  • Collaborated with team to consistently meet daily quotas, achieving a high order accuracy rate.
  • Trained 10+ new hires on warehouse safety protocols and operational procedures.

Education

High School Diploma -

PNL High School
Vietnam
05-2014

Skills

  • Safe driving and route optimization
  • Time management and multitasking
  • Customer service and conflict resolution
  • Package handling and inventory management
  • Amazon logistics systems familiarity
  • Physical stamina and attention to detail

Timeline

Delivery Driver

Uber Eats
06.2023 - Current

Warehouse Associate | Amazon Fulfillment Center

Amazon.Inc
04.2021 - 06.2023

High School Diploma -

PNL High School

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