Summary
Overview
Work History
Education
Skills
Certification
Languages
Custom
Timeline
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Hifza Khan

Hifza Khan

Missouri City

Summary

Dynamic and detail-oriented cashier at Sidra Malik, adept at delivering exceptional customer service while efficiently managing POS systems. Recognized for enhancing customer satisfaction through empathetic assistance and effective multitasking. Proven ability to maintain organized checkout areas, contributing to a 20% increase in customer retention through a collaborative team environment.

Overview

1
1
Certification

Work History

Cashier

Sidra Malik
Missouri City
02.2025 - Current
  • Collected payments and provided accurate change.
  • Answered customer inquiries regarding store policies and procedures.
  • Helped with purchases and signed customers up for rewards program.
  • Counted and balanced cashier drawers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Worked with cross-functional teams to achieve goals.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Identified needs of customers promptly and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Discounted purchases by scanning and redeeming coupons.
  • Scanned items and checked pricing on cash register for accuracy.

Education

Bachelor of Arts - Applied Linguistics

Virtual University
Lahore, Pakistan
11-2022

Bachelor of Science - Biochemistry

University of Karachi
PAKISTAN KARACHI
06-2022

Skills

  • Attention to detail
  • Customer service
  • POS systems
  • Customer assistance
  • Multitasking and organization
  • Empathy and patience

Certification

FUNDAMENTALS OF NEUROSCIENCE: CERTIFICATE FROM HARVARDX

CELLS AND TISSUES: UNIVERSITY OF ADELAIDE

MUSCULOSKELETAL AND INTEGUMENTARY SYSTEMS;EDX

Languages

English
Professional
Urdu
Full Professional

Custom

  • TUTOR IN HOME COUNTRY FOR 1 YEAR AND HALF
  • ASSISTANT TEACHER IN HOME COUNTY FOR FEW WEEKS

Timeline

Cashier

Sidra Malik
02.2025 - Current

Bachelor of Arts - Applied Linguistics

Virtual University

Bachelor of Science - Biochemistry

University of Karachi

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Hifza Khan