Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Software
Work Availability
Quote
Timeline
GeneralManager
Dominique Higgins

Dominique Higgins

Network Security Analyst (Jr.)
Chicago,IL

Summary

Likable and dedicated Network Analyst with extensive background in penetration testing, customer service, and 8+ years in network administration. Detail-oriented, hardworking, and eager to offer excellent analytical & networking skills to keep user data, routers, switches, and infrastructure secure. In my current role, I meticulously scan over 100 servers, networks and domains for vulnerabilities that can be major or minor threats.

Overview

4
4
Languages
1
1
Certification
5
5
years of post-secondary education
13
13
years of professional experience

Work History

Jr. Pentester/Security Researcher

HackerOne
San Francisco, CA
05.2020 - Current
  • Perform various network scans using technologies such as Nessus, nmap, and gobuster.
  • Enumerate target servers to find vulnerabilities and identify internal or external threats.
  • Verify strength of network security measures such as user passwords and admin credentials through intrusion testing.
  • Develop and maintain incident response protocols to mitigate damage and liability during security research on a target server.

Network Analyst

Hyde Park Property Management
Chicago, IL
10.2016 - 12.2020
  • Monitor, support, audit and maintain existing network services for residential properties.
  • Perform work of moderate complexity to maintain overall stability of entire network infrastructure and SAN.
  • Established front line network support to residents and staff.
  • Increased network connectivity and security by %25 through implementing secure VPN and Firewalls.
  • Monitor and respond to alerts from operations and report anomalies.
  • Experience with deployment of OS images, inventory and managing projects.
  • Escalate any issues efficiently within 24 hour timeframe.
  • Interacted with variety of platforms, technologies and vendors, including Cisco and Microsoft Azure.

Network/Windows Systems Administrator

Hyde Park Property Management
Chicago, IL
04.2013 - 10.2020
  • Planned and implemented complex internet and intranet applications on multiple platforms.
  • Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
  • Investigate and correct problems with printers, copiers and other peripheral devices.
  • Set up equipment, including 16 analog and 6 IP cameras, surveillance software, and network devices,in optimal configurations to meet network performance requirements.
  • Execute various techniques, including Virtualization and Cloud-based Security to maintain servers and systems, keeping network fully operational and secure.
  • Introduced GANZ Security Surveillance software infrastructure and management tools to create and manage a secure environment.

Logistics Operator/Fulfillment Associate

Nordstrom
Chicago, IL
11.2019 - 01.2020
  • Acknowledging multiple concurrent issues/requests and prioritizing tasks according to orders fulfilled within 2-4 hour timeframe for efficiency.
  • Implementing solution alternatives for consumer concerns and requests.
  • Experience handling day-to-day quality checks for items in shipping and receiving overseeing more than 300 items per day.
  • Performed research to address shipping errors, packaging mistakes, and items damaged/missing.
  • Led value-added fulfillment team that consistently over-delivered on customer expectations.

Education

Bachelor of Science - Computer Science And Programming

University of The People
Pasadena, CA
04.2021 -

Professional Certification - Network Engineering

NexGenT
San Jose, CA
01.2019 -

Professional Certification - Responsive Web Design

FreeCodeCamp
Online
02.2017 -

Associate of Science - Criminal Justice

University of Phoenix
Tempe, AZ
09.2004 -

Skills

Servers Expertiseundefined

Certification

August 2020 to September 2023 Successfully completed the certification requirements and is proudly certified as a Full Stack Network Professional

Additional Information

  • Willing to relocate: Anywhere Authorized to work in the US for any employer Willing to relocate: Anywhere, Authorized to work in the US for any employer

Software

Linux

Windows Server

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

"We keep moving forward, opening new doors, and doing new things, because we're curious and curiosity keeps leading us down new paths."
Walt Disney

Timeline

Bachelor of Science - Computer Science And Programming

University of The People
04.2021 -

Jr. Pentester/Security Researcher

HackerOne
05.2020 - Current

Logistics Operator/Fulfillment Associate

Nordstrom
11.2019 - 01.2020

Professional Certification - Network Engineering

NexGenT
01.2019 -

Professional Certification - Responsive Web Design

FreeCodeCamp
02.2017 -

Network Analyst

Hyde Park Property Management
10.2016 - 12.2020

Network/Windows Systems Administrator

Hyde Park Property Management
04.2013 - 10.2020

Associate of Science - Criminal Justice

University of Phoenix
09.2004 -
Dominique HigginsNetwork Security Analyst (Jr.)