Summary
Overview
Work History
Education
Skills
Certification
Knowledge And Skills
Work Availability
Work Preference
Timeline
Hi, I’m

Shaniah Singleton

Royse City,TX
Price is what you pay. Value is what you get.
Warren Buffett
Shaniah Singleton

Summary

Detail-oriented front-end associate with a strong background in cash handling and payment transactions. Seeking transition into a retail branch teller role as a stepping stone towards a long-term banking career. Known for reliability and punctuality, consistently praised for efficient transaction handling and exceptional customer service. Excited to utilize retail experience and problem-solving skills to thrive in a corporate setting that offers customer interaction, career advancement, and valuable benefits.

Overview

5
years of professional experience
1
Certification

Work History

Kroger

Front End Associate
07.2024 - Current

Job overview

  • Training new hires and transitioning team members across multiple business units each quarter to promote cross-collaboration and skill sets.
  • Reducing instances of shoplifting by vigilantly monitoring store floor and working closely with loss prevention.
  • Assisting customers with online business application and technology.
  • Managing customer interactions while in fast paced and high traffic self-checkout.
  • Facilitating cash, check and credit transactions on cash register with 97% accuracy.
  • Working flexible schedule and extra shifts to meet business needs.
  • Answering questions about store policies and addressed customer concerns.
  • Improved efficiency by multitasking during peak hours, simultaneously managing cash register and directing floor activities.

Kroger

Cashier
01.2024 - 07.2024

Job overview

  • Achieved an average of 95% CSAT (customer satisfaction) goal each quarter for the department and maintained a 90% customer satisfaction survey rating
  • Trained new hires and transitioning team members across multiple business units each quarter to promote cross-collaboration and skill sets
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.

Kisha’s K'onfections LLC

Caterer
11.2023 - 10.2024

Job overview

  • Collaborated with event planners, venues, and vendors to ensure seamless integration of catering services into overall event design.
  • Delivered outstanding customer service throughout the entire event planning process, resulting in repeat business from satisfied clients.
  • Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Managed food inventory and supplies, reducing waste and maintaining optimal stock levels for diverse events.

Amazon

Fulfillment Associate
10.2022 - 11.2023

Job overview

  • Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Collaborated with team members to optimize workflows and improve overall operational performance.
  • Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.

Buc-ees

Deli/Food Preparation Specialist
02.2021 - 09.2022

Job overview

  • Collaborated with team members to ensure smooth operations during peak hours, resulting in minimal wait times for customers.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Measured, mixed, and cooked ingredients following directions and nutritional restrictions.
  • Transferred supplies and equipment between storage and work areas to support food preparation.
  • Contributed to positive customer reviews by consistently delivering visually appealing and delicious dishes.

Buc-ees

Cashier
06.2020 - 02.2021

Job overview

  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Communicate in writing to complete paperwork and detailed reports regarding incidents and/or discrepancies to management and leadership.
  • Built relationships with customers to encourage repeat business.
  • Contributed to store success by maintaining high standards of cleanliness throughout the business.

Education

Trinity High School
Euless, Texas

High School Diploma
05.2021

Skills

  • Attention to detail
  • Money handling
  • Professionalism and courtesy
  • Listening and comprehension
  • Relationship building
  • Cash handling expertise
  • Sales and Cross-selling
  • Customer needs assessment
  • Customer relationship management (CRM)
  • Regulatory compliance
  • Transaction processing accuracy
  • Problem-solving

Certification

  • Food Safety Certification
  • Texas TABC Certification

Knowledge And Skills

  • Customer Service
  • Sales and Cash Transactions
  • Inventory and Employee Scheduling
  • Food Handler Certification
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsPaid sick leave401k matchStock Options / Equity / Profit SharingTeam Building / Company Retreats

Timeline

Front End Associate

Kroger
07.2024 - Current

Cashier

Kroger
01.2024 - 07.2024

Caterer

Kisha’s K'onfections LLC
11.2023 - 10.2024

Fulfillment Associate

Amazon
10.2022 - 11.2023

Deli/Food Preparation Specialist

Buc-ees
02.2021 - 09.2022

Cashier

Buc-ees
06.2020 - 02.2021

Trinity High School

High School Diploma

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Shaniah Singleton