- Animal Care
- Music
- I like working with my hands and fixing things
Hi'ilei Tiqui-Kahoano
‘Aiea
Summary
Dynamic team leader skilled in client service and sales expertise. Proven ability to train employees and motivate teams, ensuring efficient operations while maintaining high-quality service delivery.
Detail-oriented leader dedicated to fostering teamwork and enhancing client service. Successful in mentoring staff and resolving customer inquiries, creating a positive environment that drives sales and team performance.
Overview
1
1
year of professional experience
Work History
Team Leader
Jamba Juice
Pearl City, HI
09.2024 - 07.2025
- Trained new employees on product preparation and customer service protocols.
- Led team in daily operations, ensuring efficient workflow and high-quality service delivery.
- Assisted in maintaining inventory levels and managing stock rotation processes.
- Monitored compliance with health and safety standards during food preparation.
- Resolved customer inquiries and complaints effectively to foster positive experiences.
- Coordinated team schedules to optimize staffing during peak hours for operational efficiency.
- Contributed to store cleanliness and organization, promoting a welcoming environment for customers.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Education
Associate of Science - Liberal Arts
Winward Community College
Kaneohe, HI05.2027
High School Diploma -
Pearl City Highschool
Pearl City, HI05.2025
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Documentation and reporting
- Safety
- Cash handling
- Client service
- Flexible schedule
- Shift scheduling
- Sales expertise
- Client communication
Interests
Timeline
Team Leader
Jamba Juice
09.2024 - 07.2025
Associate of Science - Liberal Arts
Winward Community College
High School Diploma -
Pearl City Highschool