Highly passionate towards work; self-driven individual, pro-active and a team player. Can work independently and under pressure with efficiency and minimal supervision. Service-oriented & flexible in thriving for excellence in any working environment; good collaborator. Exhibits an outstanding and impeccable skills in customer service demonstrated through commendation from clients and supervisors. Knowledgeable and proficient computer skills especially in using Microsoft Office and internet savvy; experienced in performing clerical tasks and maintaining files. Possess strong communication and interpersonal skills demonstrated through written reports and delivery of training, seminars and presentation and excellent work ethics with a strong background in management and organizational skills. Experienced in multi-tasking with excellent telephone etiquette and problem-solving skills. Committed to continuous learning and ongoing personal development. Experienced working in a unionized environment.