Hilary Bursch
Fort Myers
Summary
Hardworking and reliable with a strong background in customer service at Cross Creek Golf Course. Known for maximizing customer engagement and resolving issues effectively. Proven adaptability and teamwork as a Fulfillment Expert at Target, demonstrating excellent communication and organizational skills. Focuses on completing tasks quickly and with high quality standards in mind. Committed to enhancing guest experiences through attentive service and salesmanship.
Overview
5
5
years of professional experience
Work History
Beverage Cart Server
Cross Creek Golf Course
11.2023 - Current
- Ensured inventory accuracy through diligent tracking of beverage cart stock levels and restocking as needed.
- Sold products to customers
- Supported other departments when needed, exemplifying adaptability and a team-oriented mindset within the organization.
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain high levels of satisfaction.
- Maximized customer engagement by offering friendly and approachable service, making each interaction memorable.
- Used communication and problem-solving skills to resolve customer complaints.
- Provided attentive service and proactively assessed guest needs.
Fulfillment/ Food and Beverage Expert
Target
10.2020 - Current
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Resolved customer complaints in an effective manner while maintaining a positive relationship with them.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
Education
High School Diploma -
Saint Michael Albertville High School
Saint Michael, Minnesota 06.2022
Skills
- Excellent customer service
- Patience and tolerance
- Problem-solving
- Salesmanship
- Positive attitude
- Responsible and Dependable
- Team collaboration
- Multitasking Abilities
Timeline
Beverage Cart Server
Cross Creek Golf Course
11.2023 - Current
Fulfillment/ Food and Beverage Expert
Target
10.2020 - Current
High School Diploma -
Saint Michael Albertville High School
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