HILARY LANEY
Brookville,PA
Summary
Creative Clerk with dedication to achieving high level of customer service across various industries. Process-driven with keen attention to detail. Offering proven skills to partner with diverse professionals. Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Overview
20
20
years of professional experience
Work History
Financial Counselor II
Penn Highlands Healthcare
03.2025 - 03.2026
- Guided patients in accessing financial assistance programs, enabling them to afford necessary care.
- Reviewed patient accounts to determine eligibility and assess financial needs, ensuring appropriate support.
- Managed financial inquiries and resolved issues, directly improving patient experience and satisfaction.
- Trained new staff on financial counseling procedures and best practices.
- Facilitated communication by addressing attorney inquiries for necessary information.
- Oversaw compliance for accounts flagged as cease to breathe, ensuring strict adherence to regulations.
Billing Clerk
Staar Trucking
11.2024 - 02.2025
- Facilitated accounts payable reporting and collection activities, enhancing cash flow management.
- Facilitated accurate billing and payroll processes by entering data into the financial management system.
- Coordinated with logistics team to ensure prompt invoice generation.
- Executed data import, scanning, and manual keying processes, ensuring accurate invoice processing.
- Performed filing duties by sorting incoming mail, maintaining filing system, and organizing documents for efficient retrieval.
Bookkeeper
Clear Creek Concrete and Excavation
03.2024 - 11.2024
- Managed accounts payable and receivable for construction projects, ensuring timely payment and accurate recordkeeping.
- Reconciled bank statements with financial records monthly.
- Prepared financial statements, including balance sheets and income statements, for review by management.
- Prepared financial reports for management review, contributing to informed decision-making.
- Maintained accurate general ledger entries and documentation.
- Posted journal entries to the general ledger system accurately and timely.
- Implemented bookkeeping software, enhancing data entry speed and accuracy.
- Extracted invoice data from QuickBooks to create a payment assessment spreadsheet.
- Resolved billing discrepancies with vendors and customers, ensuring timely payments and maintaining strong relationships.
Billing Clerk
Camping World
07.2023 - 09.2023
- Reviewed loan applications and broker documentation for accuracy and completeness, ensuring compliance with funding standards and facilitating smooth funding operations.
- Verified documents for accuracy before loan submission, ensuring timely funding processes and reducing delays.
- Performed quality assurance reviews of loan documents prior to execution, minimizing errors and enhancing overall document integrity.
Purchasing Agent
System Logistics
11.2022 - 07.2023
- Managed procurement processes, ensuring timely supply of materials to meet production needs.
- Coordinated purchase orders and monitored inventory levels to maintain optimal stock levels.
- Negotiated pricing and terms with suppliers to optimize costs.
- Prepared purchase orders and sent to distributors and suppliers.
- Evaluated supplier performance to strengthen vendor relationships and improve service delivery.
- Analyzed purchase data to forecast future supply needs.
- Resolved discrepancies between invoices, delivery receipts, and products received from vendors.
Financial Aid Counselor
South College
09.2020 - 11.2022
- Guided students through federal, state, and institutional funding opportunities, facilitating access to necessary financial support.
- Advised students on financial aid options and eligibility, increasing awareness of funding resources.
- Reviewed and processed financial aid applications for accuracy, ensuring regulatory compliance and timely support for students.
- Addressed student inquiries regarding financial aid status and documentation requirements.
- Maintained accurate records in accordance with federal, state and institutional regulations pertaining to student financial aid.
- Maintained up-to-date knowledge of financial aid regulations and policies.
- Collaborated with academic departments to align funding solutions with student needs.
Project Clerk
Phillips and Jordan
10.2017 - 07.2020
- Managed financial operations, including accounts payable/receivable and payroll, ensuring accuracy and compliance.
- Processed payroll data and ensured accuracy of employee time records.
- Collected timesheets to facilitate timely preparation of weekly payroll data for payroll coordinator.
- Coordinated new employee onboarding processes and created documentation to streamline integration.
- Executed daily operational tasks to enhance team efficiency in fast-paced environment.
Buyer
Carolina Finance
07.2016 - 10.2017
- Negotiated contracts securing favorable terms and pricing, directly enhancing procurement strategy.
- Participated in vendor negotiations on prices, delivery schedules, warranties, and contractual issues, optimizing supplier relationships.
- Collaborated with internal teams to align purchasing strategies with business goals, ensuring cohesive operational execution.
Teller/Loan Officer
State Employees Credit Union
09.2006 - 07.2016
- Processed large volumes of currency swiftly and accurately, maintaining accuracy and reducing errors.
- Processed customer transactions efficiently and accurately.
- Balanced daily cash drawer and ensured accuracy of transactions.
- Assisted members with account inquiries and service requests.
- Promoted credit union products and services, enhancing member satisfaction.
- Managed high call volumes while delivering exceptional customer service and professionalism.
- Documented call details accurately in the customer management system.
- Trained new representatives on procedures and system usage effectively.
Education
CPC-A -
Health Tech Academy
Austin, TX01-2026
Bachelor's Degree of Liberal Arts -
University of North Carolina At Wilmington
Wilmington, NC01-2004
Skills
- Insurance coding (ICD-10 and CPT)
- HCPCS coding
- Data analysis
- Invoice processing
- Data entry and management
- Data entry
- Credit counseling
- Customer service
- Detail Oriented
- Time Management
- Organized
- Multitasker
- Flexible
- Strong Work Ethic
- Avid learner
- Data management
Timeline
Financial Counselor II
Penn Highlands Healthcare
03.2025 - 03.2026
Billing Clerk
Staar Trucking
11.2024 - 02.2025
Bookkeeper
Clear Creek Concrete and Excavation
03.2024 - 11.2024
Billing Clerk
Camping World
07.2023 - 09.2023
Purchasing Agent
System Logistics
11.2022 - 07.2023
Financial Aid Counselor
South College
09.2020 - 11.2022
Project Clerk
Phillips and Jordan
10.2017 - 07.2020
Buyer
Carolina Finance
07.2016 - 10.2017
Teller/Loan Officer
State Employees Credit Union
09.2006 - 07.2016
CPC-A -
Health Tech Academy
Bachelor's Degree of Liberal Arts -
University of North Carolina At Wilmington