Hilary Ramos
Aurora,IL
Summary
Dynamic leader with proven expertise in managing high-paced environments at Quality Huts and Pizza Hut. Excelled in team collaboration and interpersonal communication, enhancing operational efficiency and customer satisfaction. Bilingual with exceptional organizational skills, adept at fostering positive work cultures and streamlining processes for improved productivity. Achieved significant reductions in cash discrepancies through meticulous attention to detail and planning.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Rgm
Quality Huts
Aurora, Il
04.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Assistant Manager
Pizza Hut
Olney, IL
03.2015 - 09.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
East Richland High School
Olney, Il05.2009
Skills
Bilingual
Fast learner
Interpersonal Communication
First Aid/CPR
Cultural Awareness
Teamwork and Collaboration
Flexible and Adaptable
Attention to Detail
Organization and Time Management
Planning and Coordination
Certification
Servsafe
Languages
Spanish
Native or Bilingual
Timeline
Rgm
Quality Huts
04.2023 - Current
Assistant Manager
Pizza Hut
03.2015 - 09.2020
East Richland High School