Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hilda Castro

Cornelius,OR

Summary

Dynamic Store Manager at Metro by T-Mobile with a proven track record in enhancing customer satisfaction and optimizing inventory management. Skilled in multitasking and problem-solving, I excelled in training staff and improving store presentation, ensuring a welcoming environment that boosted sales and customer loyalty.

Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

Overview

3
3
years of professional experience

Work History

Store Manager

Metro by T-Mobile
Beaverton, OR
05.2024 - Current
  • Assisted in daily store operations, ensuring optimal customer service and satisfaction.
  • Learned inventory management systems to track stock levels and product availability.
  • Supported team members in visual merchandising and store presentation standards.
  • Maintained cleanliness and organization of sales floor to enhance shopping experience.

Host/Cashier Leader

Elmer’s Restaurant
Hillsboro, OR
07.2022 - 05.2024
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system, optimizing table assignments for efficiency.
  • Assisted in training new hosts on customer service best practices.
  • Coordinated with kitchen staff to ensure timely food delivery to tables.
  • Handled multiple to go orders while maintaining accuracy and efficiency.

Education

GED -

Oregon Youth Challenge Program
Bend, OR

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Store Manager

Metro by T-Mobile
05.2024 - Current

Host/Cashier Leader

Elmer’s Restaurant
07.2022 - 05.2024

GED -

Oregon Youth Challenge Program