Hilda Cervantes
Seattle,WA
Summary
Dynamic server and bartender with extensive wine knowledge and a strong work ethic, honed with decades of experience. Renowned for building lasting relationships with guests and increasing sales through strategic suggestions. Bilingual in English and Spanish, I excel in high-pressure environments while maintaining exceptional service standards and team collaboration.
Overview
18
18
years of professional experience
Work History
Server and Bartender
The Capital Grille
03.2021 - 07.2025
- Provided exceptional guest experience by promptly addressing guest inquiries and needs at all time
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm and long lasting relationships with regular guests by having them ask for me often by name to serve them.
- Provided attentive service during high-volume periods without sacrificing attention to detail, standards or guest experience
Server and Bartender
LUC
01.2021 - 08.2021
- Chef Thierry Rautureau personally asked me to join Luc post Covid due to LouLay not reopening from Covid.
- Extensive knowledge menu offerings, including daily culinary specials, drinks offerings and effectively communicated to guests.
- Adapted quickly to high-pressure environments while maintaining attention to detail
- Increased sales by suggesting additional items such as: desserts, add on items and drinks based on engagement with guests.
Server
Loulay
03.2012 - 03.2020
- Trained over 100 new staff on menu items, service standards, and operational procedures to maintain high quality.
- Collaborated with all team members and management to streamline communication and improve guest experience
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
Server
Blue Acre
09.2008 - 03.2012
Server
Steelhead Diner
03.2007 - 09.2008
Education
High School Diploma -
Garfield High School
Seattle06.2001
Skills
- Extensive Wine Knowledge
- Menu memorization
- Relationship Building with Guests
- Strong work ethic
- Clear, Honest and Concise Communicator
- Memorable Personality
- Comprehensive Food and Culinary Knowledge
- Team collaboration
- Wine service
- Positive and professional
Languages
Spanish
Timeline
Server and Bartender
The Capital Grille
03.2021 - 07.2025
Server and Bartender
LUC
01.2021 - 08.2021
Server
Loulay
03.2012 - 03.2020
Server
Blue Acre
09.2008 - 03.2012
Server
Steelhead Diner
03.2007 - 09.2008
High School Diploma -
Garfield High School
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