Hilda Cortes
Homestead,FL
Summary
Licensed 220 Agent with over 4 years' experience in the insurance industry. I am dedicated to providing excellent customer service and I am experienced in home, auto, flood, boat, umbrella, commercial & jewelry insurance. Proficient with QQ web rater software & familiar with most carriers.
Overview
8
8
years of professional experience
Work History
Children's Church Volunteer
Fusion Church
05.2023 - Current
- Assisting with activities, leading small groups, proving a safe and nurturing environment, and helping with check-in/out procedures.
- Developing and implementing curriculum for various age groups.
- Providing childcare services for church events.
- Organizing and coordinating special events.
- Communicating with parents to keep them informed.
- Creating a safe and welcoming environment for children.
Sales Agent
DFI Insurance Group
05.2017 - Current
- I am Currently working as a sales agent at DFI insurance group.
- My Job duties there include quoting, binding, servicing policies, underwriting, discussing coverages with clients, finding the best fit policy for the customer.
- I take pride in being honest with the customer & looking out for their best interest.
Education
220 Agent -
Miami Dade College
Miami, FL08.2010
Skills
- Microsoft Office
- Microsoft Windows
- Filing/Editing
- Typing (40 wpm)
- Office Procedures
- Telephone Skills
- Business Math
- Business English
- Management Skills
- Customer Service
- Customer Advocate
- Property and Casualty Products
- Self-Motivated
- Ability to follow instructions
- Fast decision making
- Record-keeping procedures
- Meeting company's expectations
- Telephone communication skills
- Meeting quotas
Employment Skills
- Customer Advocate
- Property and Casualty Products
- Self-Motivated
- Ability to follow instructions well and make fast decisions.
- Maintained all record-keeping procedures without error
- Responsible to employees to meet company's expectations
- Effectively developed telephone communication skills and consistently met quotas
Timeline
Children's Church Volunteer
Fusion Church
05.2023 - Current
Sales Agent
DFI Insurance Group
05.2017 - Current
220 Agent -
Miami Dade College
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