Host/ Server/ Stocker/Packing Assistant
- Provide assistance to customer service and pack orders and deliver them, adding to restocking with materials necessary to prepare food.
- Packed items according to established procedures, using appropriate packing materials such as bubble wrap, peanuts, or tape.
- Processed returns by inspecting condition of the product before repackaging it for resale or recycling.
- Provided customer service support by responding promptly to inquiries related to orders, products, services.
- Followed safety and quality protocols, and lean processes to minimize accidents.
- Greeted guests upon arrival and provided them with menus.
- Took reservations over phone and in person.
- Assisted servers in seating guests by escorting them to their tables.
- Managed incoming calls during busy shifts.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Provided excellent customer service by anticipating customer needs.
- Checked identification for guests who appeared under age 21.