Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ricardo D Lira

Torrance,CA

Summary

Hardworking and dependable assistant leader, 2+ years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support all operations. Well-organized Clerk possessing proven file management, data entry and calendar maintenance talents. Focused on boosting team productivity with accurate administrative support. Diligent about responding to internal and external requests for information. Dynamic Clerk known for commitment to balancing productivity and client satisfaction. Dedicated to quickly attending to client issues to drive loyalty. Polite and attentive offering excellent customer service, organization and time management skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

E-Commerce/ Drop Clerk/Assistant Leader

Ralphs
Torrance, CA
02.2022 - Current
  • I shop for online grocery pick-up, shop orders in store that are placed online by customers for curbside or pickup.
  • Processed payments, refunds, and exchanges accurately and efficiently.
  • Operated cash register to process cash, check, and credit card transactions.
  • Processed customer orders promptly and accurately.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Processed sales transactions to prevent long customer wait times.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.

HOST/SERVER/Take-Out Server

California Pizza Kitchen
TORRANCE
11.2020 - 02.2022
  • I placed orders in person and over the phone and packaged orders
  • In time I got moved up to being a server where I was able to give a welcoming experience and provide great quality service.
  • Greeted guests upon arrival and provided them with menus.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Took reservations over phone and in person.
  • Provided customers with accurate wait times and monitored waiting list.
  • Assisted servers in seating guests by escorting them to their tables.

Education

High School Diploma -

North High School
06.2021

Skills

  • Administrative Support
  • Cash Management
  • Telephone Etiquette
  • Verbal and Writing Communication
  • Customer Satisfaction
  • Fast learner
  • Excels well under pressure
  • Team player

Timeline

E-Commerce/ Drop Clerk/Assistant Leader

Ralphs
02.2022 - Current

HOST/SERVER/Take-Out Server

California Pizza Kitchen
11.2020 - 02.2022

High School Diploma -

North High School