Juliana Marzocco
Nesconset
Summary
Dynamic and dedicated professional with experience at Ralphs, excelling in customer service and teamwork. Proven ability to engage customers and enhance their experience while ensuring safety compliance. Skilled in multitasking and organization, with a strong focus on fostering improvement and delivering exceptional results in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Ralphs Italian Ices Crew Member
Ralphs
08.2024 - Current
- Provided exceptional customer service, ensuring a welcoming atmosphere for all patrons.
- Prepared and presented menu items according to restaurant standards and protocols.
- Assisted in inventory management, tracking stock levels, and reporting discrepancies.
Swim Instructor
Saf-T-Swim
08.2023 - 12.2023
- Instructed swim techniques for diverse age groups to enhance water safety and confidence.
- Developed engaging lesson plans tailored to individual skill levels and learning styles.
- Monitored student progress and provided constructive feedback to foster improvement.
- Ensured compliance with safety protocols during all swimming activities and exercises.
Education
Psychology
SUNY, Cortland
Cortland, NY05-2029
High School Diploma -
Smithtown East
Smithtown06-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Problem-solving
- Customer engagement
- Safety awareness
Timeline
Ralphs Italian Ices Crew Member
Ralphs
08.2024 - Current
Swim Instructor
Saf-T-Swim
08.2023 - 12.2023
Psychology
SUNY, Cortland
High School Diploma -
Smithtown East