Summary
Overview
Work History
Education
Skills
Certification
Professional Highlights
Languages
Timeline
BusinessAnalyst

Hilda Mendez

Tulare ,California

Summary

  • Medical assistant with over 24 year’s experience
  • Data Entry & Medical Billing with 8 years’ experience
  • Ability to work effectively with board spectrum of personalities
  • Enthusiastic leadership that thrives in a fast paced environment
  • Bilingual with excellent fluency in Spanish
  • A team player who collaborates with colleagues
  • Integrity and professionalism
  • Strong work ethics
  • Good communications
  • Professionalism

Personable Apartment & Home Manager with expertise in contract and lease negotiation, tenant application review and rent collection and payment management. Offering [5] years of experience managing apartment community of [7] units. In-depth knowledge of property management, including financing, and budgeting and marketing and leasing.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Property Management

FBA Property Solutions LLC
10.2023 - 09.2024
  • Utilized cutting-edge property management software to streamline administrative tasks and improve record-keeping accuracy.
  • Ensured timely completion of work orders by prioritizing tasks based on urgency and coordinating with property management staff.
  • Supported property management team by preparing reports on occupancy rates, vacancies, and delinquencies.
  • Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
  • Utilized property management software efficiently for seamless booking management and data tracking purposes.

Data Entry/ Health Advocate

Tulare County Office of Education
03.2015 - 03.2024
  • Developed targeted wellness programs addressing specific health concerns, resulting in improved client outcomes and overall quality of life.
  • Assisted clients in understanding complex medical terminology and test results, enabling them to make informed decisions about their care.
  • Implemented outreach strategies to engage clients in community-based services.
  • Conducted home visits to assess needs of families and offer services in collaboration with public health nurses and other service providers.
  • Organized community outreach events on various health topics that increased public awareness regarding preventive measures and available resources.
  • Developed family service plan and intervention strategies for clients and families served by program.
  • Resolved problems related to benefits, eligibility and claims.

Medical Assistant/Receptionist

Raman Verma,M.d
06.2011 - 03.2012
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared and processed patient referrals and transfer requests.
  • Conducted patient intake interviews, recording and documenting relevant information.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Registered and verified patient records before triage with most up-to-date information.
  • Processed medical insurance claims and payments.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Assisted with medical coding and billing tasks.

Medical Assistant

Family Health Care Network
09.2002 - 06.2011
  • Company Overview: Healthcare Services
  • Healthcare Services
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Prepared examination rooms prior to appointments, ensuring a clean and safe environment for patients.
  • Supported patients by conducting routine tests, such as blood pressure measurements and glucose checks, to monitor their health.
  • Administered injections proficiently while adhering to strict safety protocols.
  • Conducted skillful phlebotomy procedures, resulting in minimal discomfort for patients during blood draws.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Collected pertinent data and calculations to aid physician in interpreting results.

Education

Certificate of Technical Studies - Medical Assistant

Golden State Business Collage
Visalia, CA
10-1999

High School Diploma -

Tulare Union High School
Tulare, California
06.1997

Skills

  • HIPAA Compliance
  • Medical terminology knowledge
  • Insurance Verification
  • Medical Charting
  • Telephone Etiquette
  • Electronic Medical Records
  • Payment Collection
  • Medical billing and coding
  • Property management software knowledge
  • Property Management Acumen
  • Property Listings Management
  • Customer Assistance

Certification

Medical Assistant, 02/01/99, 10/31/99, Golden State Business College

  • CPR/AED Certification
  • [CA] Driver's License
  • First Aid Certification

Professional Highlights

  • Medical Billing /Data Entry
  • ICD 9 Coding
  • Assist in medical procedures including minor surgery
  • Instrument sterilization
  • Obtaining / charting vitals
  • Electronic medical records
  • Chart preparation and filling
  • Telephone communication experience
  • Knowledge in medical terminology
  • Wound cleaning / care / dressing
  • Application of Ace bandages
  • Application of Splints
  • Administration of injections
  • Procedure set-up
  • In addition to medical assisting, I have experience with health records and referrals & insurance authorizations

Languages

Spanish
Native or Bilingual

Timeline

Property Management

FBA Property Solutions LLC
10.2023 - 09.2024

Data Entry/ Health Advocate

Tulare County Office of Education
03.2015 - 03.2024

Medical Assistant/Receptionist

Raman Verma,M.d
06.2011 - 03.2012

Medical Assistant

Family Health Care Network
09.2002 - 06.2011

Certificate of Technical Studies - Medical Assistant

Golden State Business Collage

High School Diploma -

Tulare Union High School

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Hilda Mendez