Hilda Mendez
Tulare ,California
Summary
- Medical assistant with over 24 year’s experience
- Data Entry & Medical Billing with 8 years’ experience
- Ability to work effectively with board spectrum of personalities
- Enthusiastic leadership that thrives in a fast paced environment
- Bilingual with excellent fluency in Spanish
- A team player who collaborates with colleagues
- Integrity and professionalism
- Strong work ethics
- Good communications
- Professionalism
Personable Apartment & Home Manager with expertise in contract and lease negotiation, tenant application review and rent collection and payment management. Offering [5] years of experience managing apartment community of [7] units. In-depth knowledge of property management, including financing, and budgeting and marketing and leasing.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Property Management
FBA Property Solutions LLC
10.2023 - 09.2024
- Utilized cutting-edge property management software to streamline administrative tasks and improve record-keeping accuracy.
- Ensured timely completion of work orders by prioritizing tasks based on urgency and coordinating with property management staff.
- Supported property management team by preparing reports on occupancy rates, vacancies, and delinquencies.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Utilized property management software efficiently for seamless booking management and data tracking purposes.
Data Entry/ Health Advocate
Tulare County Office of Education
03.2015 - 03.2024
- Developed targeted wellness programs addressing specific health concerns, resulting in improved client outcomes and overall quality of life.
- Assisted clients in understanding complex medical terminology and test results, enabling them to make informed decisions about their care.
- Implemented outreach strategies to engage clients in community-based services.
- Conducted home visits to assess needs of families and offer services in collaboration with public health nurses and other service providers.
- Organized community outreach events on various health topics that increased public awareness regarding preventive measures and available resources.
- Developed family service plan and intervention strategies for clients and families served by program.
- Resolved problems related to benefits, eligibility and claims.
Medical Assistant/Receptionist
Raman Verma,M.d
06.2011 - 03.2012
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Transcribed phone messages and relayed to appropriate personnel.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared and processed patient referrals and transfer requests.
- Conducted patient intake interviews, recording and documenting relevant information.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Registered and verified patient records before triage with most up-to-date information.
- Processed medical insurance claims and payments.
- Managed office bookkeeping with insurance billing and patient payments.
- Assisted with medical coding and billing tasks.
Medical Assistant
Family Health Care Network
09.2002 - 06.2011
- Company Overview: Healthcare Services
- Healthcare Services
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Prepared examination rooms prior to appointments, ensuring a clean and safe environment for patients.
- Supported patients by conducting routine tests, such as blood pressure measurements and glucose checks, to monitor their health.
- Administered injections proficiently while adhering to strict safety protocols.
- Conducted skillful phlebotomy procedures, resulting in minimal discomfort for patients during blood draws.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Collected pertinent data and calculations to aid physician in interpreting results.
Education
Certificate of Technical Studies - Medical Assistant
Golden State Business Collage
Visalia, CA10-1999
High School Diploma -
Tulare Union High School
Tulare, California06.1997
Skills
- HIPAA Compliance
- Medical terminology knowledge
- Insurance Verification
- Medical Charting
- Telephone Etiquette
- Electronic Medical Records
- Payment Collection
- Medical billing and coding
- Property management software knowledge
- Property Management Acumen
- Property Listings Management
- Customer Assistance
Certification
Medical Assistant, 02/01/99, 10/31/99, Golden State Business College
- CPR/AED Certification
- [CA] Driver's License
- First Aid Certification
Professional Highlights
- Medical Billing /Data Entry
- ICD 9 Coding
- Assist in medical procedures including minor surgery
- Instrument sterilization
- Obtaining / charting vitals
- Electronic medical records
- Chart preparation and filling
- Telephone communication experience
- Knowledge in medical terminology
- Wound cleaning / care / dressing
- Application of Ace bandages
- Application of Splints
- Administration of injections
- Procedure set-up
- In addition to medical assisting, I have experience with health records and referrals & insurance authorizations
Languages
Spanish
Native or Bilingual
Timeline
Property Management
FBA Property Solutions LLC
10.2023 - 09.2024
Data Entry/ Health Advocate
Tulare County Office of Education
03.2015 - 03.2024
Medical Assistant/Receptionist
Raman Verma,M.d
06.2011 - 03.2012
Medical Assistant
Family Health Care Network
09.2002 - 06.2011
Medical Assistant, 02/01/99, 10/31/99, Golden State Business College
- CPR/AED Certification
- [CA] Driver's License
- First Aid Certification
Certificate of Technical Studies - Medical Assistant
Golden State Business Collage
High School Diploma -
Tulare Union High School
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