Summary
Work History
Overview
Education
Skills
Languages
Timeline
Generic

Hilda Moncada

North Bay Village,Florida

Summary

  • Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
  • Dedicated Clinical Research Coordinator experienced in complying with study protocols, standard operating procedures and good clinical practices. Practiced problem-solver with strong attention to detail.

Work History

Study Coordinator

Clever Medical Research
Miami, FL
03.2022 - 05.2024
  • Monitor study activities to ensure compliance with protocol and with all relevant local, federal and state regulatory and institutional policies
  • Perform and follow protocol procedures such as interviewing subjects obtaining informed consent forms, taking vital signs and performing electrocardiograms
  • Participation in initiation visits/investigators for assigned clinical trails and implements these trails according to deadline schedule mutually agreed upon by PI and sponsor
  • Follow protocols and physician orders
  • Responsible for participant interviews, screening, recruitment and data collection
  • Educated participants on studies and anticipated outcomes
  • Schedule subjects for appointments and procedures as required by study protocols

Front Desk Medical Receptionist

The Selem Center LLC
Coral Gables, FL
09.2022 - 03.2023
  • Greeted each patient pleasantly and offered desk sheet for easy sign-in.
  • Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.
  • Communicated with patients with compassion while keeping medical information private.
  • Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.

Care Coordinator

Leon Medical Centers
Doral, FL
10.2021 - 09.2023
  • Actively participated in staff meetings discussing best practices in patient care coordination.
  • Responded promptly to inquiries from patients regarding their care plans.
  • Scheduled appointments for patients with appropriate medical specialists.
  • Coordinated with other health professionals to develop individualized plans of care for patients.
  • Explained procedures and services to patients.
  • Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.

Credit Specialist

Imperial Dade Paper
Miami, FL
10.1994 - 04.2020
  • Conducted financial analysis on customer's accounts and credit history.
  • Maintained a database of customer information including names, addresses, contact information, account numbers.
  • Negotiated settlements with customers who had fallen behind on payments or were at risk of defaulting on their loans.
  • Processed requests for changes in terms or conditions of existing lines of credit.
  • Reviewed credit applications to assess credit worthiness of potential customers.
  • Assisted department by taking on additional jobs to assist staff and fill in for absent team members.
  • Submitted delinquent accounts to collections department or outside resources.

Overview

30
30
years of professional experience

Education

Associate of Arts - Accounting And Business Management

Miami Dade College

Skills

  • Customer service skills
  • Excellent Organizational skills
  • Knowledge and skills to adhere to good clinical practice
  • Bilingual in Spanish and English
  • Ability to work effectively under pressure and to meet frequently occurring deadlines
  • Oral and written communications
  • Demonstrated time management and detail-oriented skills
  • Maintaining an overall safe and clean training environment
  • Proficient in Microsoft Word, Outlook, Excel,EDC
  • Pfizer, Piomic Medical, Medaxis, RION and Covarsa

Languages

Proficient in Spanish

Timeline

Front Desk Medical Receptionist

The Selem Center LLC
09.2022 - 03.2023

Study Coordinator

Clever Medical Research
03.2022 - 05.2024

Care Coordinator

Leon Medical Centers
10.2021 - 09.2023

Credit Specialist

Imperial Dade Paper
10.1994 - 04.2020

Associate of Arts - Accounting And Business Management

Miami Dade College

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Hilda Moncada