Hilda Reyes
Hartford,CT
Summary
Accomplished Direct Care Worker with a proven track record at Alliance Healthcare Solutions, enhancing patient safety and confidentiality. Expert in care plan management and behavioral redirection, I significantly improved client well-being and satisfaction. Skilled in CPR and adept at fostering social skills development, my approach has consistently resulted in positive outcomes and compliance with health standards.
Overview
6
6
years of professional experience
Work History
Direct Care Worker
Alliance Healthcare Solutions
East Hartford CT
04.2023 - Current
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidel
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established goals.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
Spa Director
Holistic Beauty Spa
Vernon CT
02.2018 - Current
- Enhanced guest satisfaction by implementing innovative spa treatments and services.
- Organized special events aimed at attracting new clients and increasing brand visibility within the community.
- Introduced wellness programs that boosted repeat business from loyal customers.
- Maintained strict compliance with health department regulations, passing all inspections seamlessly.
Personal Care Attendant
Sedgwick Cedars
West Hartford, CT
06.2022 - 03.2023
- Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions.
- Ensured safety and comfort of clients through diligent monitoring and timely assistance with daily activities.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Maintained detailed records of clients'' progress, identifying areas of improvement and adjusting care plans accordingly.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA01.2017
Skills
- PMT Certified
- CPR Certified
- Progress Documentation
- Care Plan Management
- Behavioral Management
- Behavior redirection
- Social Skills Development
- Case Management
Languages
Spanish
Full Professional
Timeline
Direct Care Worker
Alliance Healthcare Solutions
04.2023 - Current
Personal Care Attendant
Sedgwick Cedars
06.2022 - 03.2023
Spa Director
Holistic Beauty Spa
02.2018 - Current
High School Diploma -
Penn Foster Career School