Hilda Rincon
Buena Park
Summary
Customer service and retail associate demonstrates quick learning and initiative in fast-paced environments. Adept at managing monthly pricing updates and ensuring team safety, showcasing a commitment to efficiency and diligence.
Overview
5
5
years of professional experience
Work History
Overnight Associate
The Home Depot Inc
03.2024 - Current
- Completed assigned tasks in a timely manner, contributing to overall efficiency of overnight operations.
- Improved store organization by efficiently stocking shelves and arranging merchandise during overnight shifts.
- Ensured accurate pricing by diligently updating price tags according to current promotions or markdowns.
- Increased product availability by executing efficient inventory management practices during restocking procedures.
- Drives all machine equipment to ensure efficiency in stocking within store
- Team player and will help others who need assistance in completing their tasks.
- Always willing to learn new job tasks.
- Adaptable and able to work in fast paced areas.
Product Support/ Order Entry
ICC
03.2022 - 03.2024
- 45 wpm
- Product Specialist
- Customer Support/ Phone Operator
- Data Entry on Epicor Prophet 21 (P21)
- Order Input
- Tracks Orders
- Online order processing
- Tracks Returns (RMAs)
- Manages stock rotations in warehouse
- Works with Microsoft Office
- Verifies Cost Deviation Reports for End of Month sales
- Manages monthly pricing updates
- Assistant for VP of company
- Manages class for sales representatives on product
- Works in warehouse for inventory verification and reviewing order status
- Amazon seller central knowledge
Retail Merchandiser
The Home Depot
03.2020 - 03.2022
- Fill in Supervisor
- Worked with management on store layouts and projects
- Attended supervisor meetings
- Communicated with vendors on product displays and selling area
- Trainer for new associates
- Great communication with district manager for Merchandising
- Reviewed work performance of team with district manager
- Handled time cards for team
- Saftey Captain for team as well as informed team of daily updates on store
- Forklift and electric ladder operator
- Maintained vendor areas as well as store layout
- Team player
- Communicated well with all associates
- Leadership store
Education
Associate of Science - Engineering
Fullerton College
Fullerton, CA04.2025
Skills
- Product Specialist
- Customer Support
- Data Entry on Epicor Prophet 21 (P21)
- Forklift Operator
- Knowledge of ERP System P21
- Epicor Prophet 21
- Maximus
- Strong work ethic
- Motivation and initiative
- Cleanliness and hygiene
- Stocking proficiency
- Planogram execution
- Maintaining safety
Languages
Spanish
Native or Bilingual
Timeline
Overnight Associate
The Home Depot Inc
03.2024 - Current
Product Support/ Order Entry
ICC
03.2022 - 03.2024
Retail Merchandiser
The Home Depot
03.2020 - 03.2022
Associate of Science - Engineering
Fullerton College
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