Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hilda Romo

Chico,CA

Summary

Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Work effectively unsupervised and quickly mastering new skills.

Goal-oriented , efficient and focused on achieving profit goals. Organized and dedicated with the drive for continuous improvement.

Overview

40
40
years of professional experience

Work History

FINANCIAL DIVISION

First Responder EMS
CHICO, CA
06.2009 - 04.2024
  • Receptionist: forward phone calls.
  • Subpoenas and Medical Records requests.
  • Attestation MD Credentials
  • Mailroom/Certified mail requests
  • RescueNet /Zoll Experience
  • Data entry, reviewed and verified accuracy of patient insurance information and billing documents.
  • Monitored to ensure timely payment from insurance companies. Processed credit card payments

Lead Clerk

NHIC/EDS/HP Medicare
CHICO, CA
06.1995 - 08.2008
  • Trained new staff members on departmental policies and procedures.
  • Prepared reports on employee performance metrics and workflow processes.
  • Answered phone calls, emails, and other inquiries from customers or vendors.
  • Provided support to management with daily operations of the office.
  • Coordinated travel arrangements for office personnel.
  • Monitored and directed work of lower-level clerks.

Clerical Associate

Blue Shield of CA
CHICO, CA
06.1984 - 06.1995
  • Maintained detailed procedural processes to improve accuracy and efficiency.
  • Coordinated claim shipments and assist with team members special projects

Education

Certified Ambulance Coder - CAC

NAAC
Mechanicsburg, PA
2022

Some College (No Degree) - Medical Billing And Coding

Oroville Adult Education
Oroville, CA
06.2009

Skills

  • Customer Service
  • Remote Office Availability
  • Microsoft Office
  • Networking
  • Multitasking
  • Medical Billing
  • Data Entry
  • Scheduling
  • Multi-line telephone skills
  • Mail distribution
  • Document Control

Languages

Spanish
Professional

Timeline

FINANCIAL DIVISION

First Responder EMS
06.2009 - 04.2024

Lead Clerk

NHIC/EDS/HP Medicare
06.1995 - 08.2008

Clerical Associate

Blue Shield of CA
06.1984 - 06.1995

Certified Ambulance Coder - CAC

NAAC

Some College (No Degree) - Medical Billing And Coding

Oroville Adult Education

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Hilda Romo