Hilda J. Reyes
Kissimmee,FL
Summary
Non-licensed therapist focused on improving emotional well-being through evidence-based interventions. Expertise in creating tailored treatment plans and promoting collaborative environments that enhance team performance and client outcomes. Former ESE teacher with a strong background in supporting diverse learning needs and fostering inclusive settings.
Overview
8
8
years of professional experience
Work History
Child and Adolescent Therapist
A Helping Hand Counseling Center
Saint Cloud, FL
09.2023 - 12.2025
- Conducted intake assessments and diagnostic evaluations for children aged 4-17 and adults over 18 under clinical supervision to identify treatment needs.
- Created personalized treatment plans while monitoring client progress through ongoing evaluations.
- Facilitated weekly therapy sessions both in-person and via telehealth, fostering a safe space for emotional processing and healing.
- Provided individual therapy addressing trauma, anxiety, depression, grief, transitions, and self-esteem to support client growth and resilience.
- Developed safety plans and risk-management strategies from clinical assessments.
- Documented clinical interactions accurately and timely with progress notes and discharge summaries.
- Ensured submission of Medicaid-compliant billing aligned with agency and state regulations.
- Utilized evidence-based interventions to promote emotional regulation and insight.
ESE Teacher
The School District Of Osceola County
Kissimmee, FL
08.2022 - 05.2023
- Exceptional Students Education Teacher in a Self-contained Classroom
- ASD Teacher, Grades 3rd, 4th, 5th
- Develop Individualized Educational Plans (IEPs) for each student.
- Assess students’ skills and determine their educational needs.
- Developed weekly lesson plans for math, science, language arts, and social studies to meet diverse learning needs.
- Collaborated with teachers and parents to support student needs and enhance educational outcomes.
- Apply proven strategies to improve students' sensory- and perceptual-motor skills.
Clinical Program Supervisor
Children's Home Society Of FL
Kissimmee, FL
03.2019 - 11.2021
- CINS/FINS Community Counseling Clinical Program Supervisor; serving youths ages 6-17 years of age.
- Oversaw client caseload for non-profit agency, managed assessments and functional analyses, developed individualized treatment plans and measured ongoing effectiveness of plans.
- Oversaw team reporting, performance, and quality assurance for three personnel through monthly individual supervision and regular case consultation.
- Coached team members to enhance productivity and performance, aligning clinical supervision and case consultation with company objectives.
- Maintained client records in compliance with local, state, federal, agency and contractual regulations, cultivated client independence.
- Assigned cases to program personnel based on individual strengths and needs. to program personnel.
- Participated in recruitment and selection process for new hires.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Served as liaison with community agencies and Osceola schools and attended closure or conference staffing.
- Reviewed and approved notes to be submitted to billing.
- Contributed to development of program policies and procedures to ensure compliance and enhance operational effectiveness.
- Assisted with re-accreditation preparation.
- Participated in quality improvement process.
- Co-facilitated Social Skills and Grief/Loss groups at schools in Osceola School District.
- Carried caseload as Counselor/Case Manager.
- Maintained proper/regular communication with Program Manager, DPO, and Regional Executive Director.
- Partnered with local organizations to expand access to social and community services via Outreach.
- Analyzed trends and data to inform decision-making and program development.
- Provided field training, perspective, empowerment that enabled direct service to deliver service effectively.
Counselor II
Children's Home Society Of FL
Kissimmee, FL
08.2017 - 03.2019
- Provided Individual Counseling Services, Family Therapy, and Group Counseling Services to youth between ages 6-17, and their families who are dealing with anger and emotion management issues; grief and loss; truancy issues; and issues that affect their mental health and well-being.
- Facilitated grief and loss counseling sessions, fostering emotional healing for clients.
- Taught clients anger management techniques, relaxation skills, impulse control and coping skills.
- Developed tailored treatment plans enhancing clients' self-confidence and resilience.
- Implemented and developed core counseling programs to meet each individual's specific and varying needs.
- Provided in home, in office, in school Individual Counseling Sessions to clients.
- Conducted Screenings and Intake/Assessments.
- Executed appropriate risk-assessment and mitigation strategies.
- Referred clients to other programs and community agencies to enhance treatment processes.
- Acted as Task Supervisor for BSW Interns and in training new employees.
- Executed outreach, advocacy, and rehabilitative services, addressing regular cases and crisis interventions.
- Maintained communication with Program Supervisor, Truancy Officers, Guidance Counselors to monitor progress.
- Maintained confidentiality of records relating to clients' treatment.
Education
Master of Science - Psychology
Walden University
Minneapolis, MN11-2020
Bachelor of Arts - Psychology
University of Connecticut
West Hartford, CT12-2009
Skills
- Psychoeducational Approach
- Therapeutic Techniques
- Crisis Intervention Training
- Psychosocial Assessment
- Client Intake
- Case Documentation
- Child Development Knowledge
- Program Monitoring
- Staff Evaluations
- Team Meetings
Languages
- English
- Spanish
Timeline
Child and Adolescent Therapist
A Helping Hand Counseling Center
09.2023 - 12.2025
ESE Teacher
The School District Of Osceola County
08.2022 - 05.2023
Clinical Program Supervisor
Children's Home Society Of FL
03.2019 - 11.2021
Counselor II
Children's Home Society Of FL
08.2017 - 03.2019
Master of Science - Psychology
Walden University
Bachelor of Arts - Psychology
University of Connecticut