Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hilda Jiménez Espinosa

West Palm Beach,FL

Summary

I am a skilled security professional with expertise in conducting building patrols, securing entrances and exits, and monitoring visitors. I am proficient in writing reports, updating records, and managing multiple tasks in fast-paced environments. I am seeking a full-time position that offers professional challenges and allows me to utilize my interpersonal skills, effective time management, and problem-solving abilities.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Residential Security Officer

Capital Protection Brebru
02.2024 - Current
  • Enhanced residential security by conducting regular patrols and monitoring surveillance equipment.
  • Collaborated with local law enforcement agencies to enhance overall neighborhood safety and crime prevention efforts.
  • Developed strong rapport with community members through attentive listening, clear communication, and respectful interaction.
  • Examined doors, windows and gates to verify security.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.

Merchandise Team Member

Home Depot
08.2022 - 07.2023
  • Increased customer satisfaction by providing personalized assistance and product recommendations.
  • Maintained a clean sales floor by adhering to sanitation protocols, ensuring a safe shopping experience for customers.
  • Collaborated effectively with team members to ensure efficient operations during peak hours.
  • Supported event planning efforts with timely setup, teardown, and distribution of promotional materials for successful outcomes.
  • Assisted customers by answering product questions and providing knowledgeable suggestions based on their needs.

Server

Sloan's Ice-Cream
04.2022 - 08.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Cook

McDonalds
09.2014 - 06.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction and repeat business.

Clerk

7-Eleven
08.2020 - 03.2022
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Trained new clerks on company procedures and software tools, effectively contributing to their integration into the team.

Education

High School Diploma -

Jose Marti
Habana, Cuba
01-1994

Skills

  • Vehicle inspections
  • Physical fitness
  • Incident reporting
  • Patrol monitoring
  • Security reporting
  • Honest and dependable
  • Teamwork and collaboration
  • Reliable and responsible

Certification

  • Statewide Firearm License - Class G - Expires 08/21/26
  • Security Officer License - Class D - Expires 05/21/26
  • Concealed Weapon/Firearm License - Class W - Expires 08/02/31

Languages

Spanish
Native or Bilingual

Timeline

Residential Security Officer

Capital Protection Brebru
02.2024 - Current

Merchandise Team Member

Home Depot
08.2022 - 07.2023

Server

Sloan's Ice-Cream
04.2022 - 08.2022

Clerk

7-Eleven
08.2020 - 03.2022

Cook

McDonalds
09.2014 - 06.2022

High School Diploma -

Jose Marti
Hilda Jiménez Espinosa