Summary
Work History
Education
Skills
Languages
Timeline
Generic

Dana Ordonez

Richmond ,Va

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Work History

Telemedicine coordinator

CorVel Corporation
Glenn allen
01 2021 - 09 2025
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Entered data, generated reports, and produced tracking documents.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.

Customer service

Maggianos
Short pump
05 2019 - 01 2021
  • Oversaw creation of knowledge base to assist customers with self-service options. i also assisted in maintaing a clean and safety environment during covid, winning award due to performing above and beyond. delegating co-workers, and assiting others in different areas of opportunity.

Intake claims

CorVel Corporation
Glenn Allen
06 2018 - 11 2019
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Computer Technician - Information Technology

Cectel Honduras
11.1994

Skills

  • Good Telephone Etiquette
  • Problem-Solving
  • Self-Motivated
  • Clerical Support
  • Organization and Time Management
  • Multitasking Abilities
  • Data Entry
  • Multiple, Software Proficiency
  • Attention to Detail
  • Teamwork and Collaboration
  • Dependable and Responsible

Languages

Spanish
Native or Bilingual

Timeline

Telemedicine coordinator

CorVel Corporation
01 2021 - 09 2025

Customer service

Maggianos
05 2019 - 01 2021

Intake claims

CorVel Corporation
06 2018 - 11 2019

Computer Technician - Information Technology

Cectel Honduras

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Dana Ordonez