Hilda Peggy N.A. Ayitiah
9108 Goodluck Rd, Lanham,MD
Summary
Dynamic and results-driven professional with 5 years of experience as a Nurse Assistant in supporting patients with tasks of daily activities. Skilled in addressing patients' healthcare needs. Highly professional, and have friendly, respectful, and clear communication skills when assisting patients, as well as giving information to supervisors. I am also an intelligent and detail-oriented person with great teamwork, team management skills, and strong work ethics. Professionally coordinate files, correspondence, and resources to boost productivity and facilitate operations.
Overview
5
5
years of professional experience
Work History
PATIENT CARE TECHNICIAN/UNIT SECRETARY
Medstar Georgetown Hospital
Georgetown, DC, DC
09.2023 - Current
- Perform clinical duties such as vital signs, EKG, blood draws, IV insertion, blood glucose finger sticks, urine dipsticks, etc.
- Assist nurses with patients' activities of daily living and personal hygiene.
- Precept new colleagues (Patient Care Technician or Unit Secretary) into the unit.
- Maintain the cleanliness and safety of patient rooms and the environment.
- Assist with filing and paperwork involving the documentation of admissions and discharges of patients.
- Support the work of the department by facilitating the transfer of information across units, departments, physician offices, etc., as well as relaying patient and family requests to the appropriate unit staff.
ASSISTANT NURSE OFFICE ADMINISTRATOR/FLOATER
The Ultimate Care LLC
Springfield, VA
09.2022 - 09.2023
- Interacted professionally with Clients/Nurses and inside personnel, answering questions and responding to phone and email inquiries.
- Assisted with onboarding process of new Nurses.
- Setup online training and coordinated onsite training/orientation for both new Aides and new Nurses.
- Resolved Clients and Nurses complaints.
- Organized general nurse meetings and case meeting with family of clients and Nurses.
- Consulted with managers to resolve problems relating to employee performance and work schedules.
- Updated work schedules on applications such as My EVV, Well Sky (Kinnser) and "When I Work" for both office or administrative staff and Nurses.
- Coordinated with Managed care organizations on behalf of Clients for Service Agreements.
- Created workflow sheet to assist smooth execution of work processes.
- Stepped in on behalf of Aides to care for Clients.
CAREGIVER
Sunset Home for the Elderly
Hyattsville, MD
01.2020 - 10.2020
- Assisited clients to perform grooming, bathing and other Activities of Daily Living including other hygiene tasks.
- Monitored clients activities to prevent injuries and responded promptly to emergencies and encouraged client independence as much as possible.
- Trained new caregivers in client needs and caregiving standards.
- Prepared activities for clients to engage clients and provided companionship to clients through conversations and positive interactions.
- Managed administrative processes and prepared key reports and documentations.
- Prepared and served meals to clients according to their dietary needs.
Education
Certified Nursing Assistant/GNA-CNA Certification
Dominion Academy
Lanham, MD06.2020
Bachelor of Science - Chemistry
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana06-2004
Skills
- Attentive to People
- Clear communication
- Time Management
- Supportive Personality
- CPR Certification
- Attention to Detail
- Personable and Approachable
- Reporting and Documentation
CERTIFICATIONS
- Certified Nursing Assistant (GNA-CNA)
- Heartsaver First Aid CPR
Timeline
PATIENT CARE TECHNICIAN/UNIT SECRETARY
Medstar Georgetown Hospital
09.2023 - Current
ASSISTANT NURSE OFFICE ADMINISTRATOR/FLOATER
The Ultimate Care LLC
09.2022 - 09.2023
CAREGIVER
Sunset Home for the Elderly
01.2020 - 10.2020
Certified Nursing Assistant/GNA-CNA Certification
Dominion Academy
Bachelor of Science - Chemistry
Kwame Nkrumah University of Science And Technology
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