Hi, I’m
Hildegarde Dacasin
South San Francisco,CA
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Compassionate Case Manager experienced in home care environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. Knowledgeable Case Manager experienced in coordinating care for patients individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
43
years of professional experience
Work History
Ace Home Health And Hospice
Case Manager
05.2018 - 04.2024
Job overview
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
Amity Home Health
Home Health Registered Nurse Case Manager
02.2017 - 05.2018
Job overview
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Took samples to complete diagnostic and routine assessment tests.
- Developed strong relationships with primary care providers to facilitate seamless coordination of care for patients transitioning from hospital or rehabilitation settings back into the community setting.
- Promoted patient self-management through health coaching and motivational interviewing techniques.
- Strengthened patient adherence to prescribed medications and treatments by providing clear instructions and addressing any concerns or barriers.
- Maximized staff efficiency by delegating tasks appropriately based on skill level and workload considerations.
- Improved patient outcomes by implementing personalized care plans and closely monitoring progress.
- Prevented complications by promptly identifying potential issues and taking appropriate action to address them.
- Utilized evidence-based practice guidelines when administering medications or performing treatments/procedures ensuring optimal safety and efficacy.
Kaiser Permanente
Staff Nurse II, Discharge Planner
07.1981 - 05.2008
Job overview
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Participated in team-building activities to foster teamwork and collaboration.
- Assisted with onboarding new staff members, providing orientation and support.
Education
City College of San Francisco, San Francisco, CA
Associate of Science from Nursing
06.1985
John Adams Community College, San Francisco, CA
Associate of Applied Science from Licensed Vocational Nurse
12.1978
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
- Documentation And Reporting
- Decision-Making
- Positive Attitude
- Medication Management
- IV infusion
- Wound care and assessment
- Chest tube Pleurx
- Catheterization
- Blood draw
Languages
Spanish
Limited Working
Tagalog
Native or Bilingual
Timeline
Case Manager
Ace Home Health And Hospice
05.2018 - 04.2024
Home Health Registered Nurse Case Manager
Amity Home Health
02.2017 - 05.2018
Staff Nurse II, Discharge Planner
Kaiser Permanente
07.1981 - 05.2008
City College of San Francisco
Associate of Science from Nursing
John Adams Community College
Associate of Applied Science from Licensed Vocational Nurse
Similar Profiles
Itzel Perez GrajalesItzel Perez Grajales
Home Health Aide at Ace Home Health and HospiceHome Health Aide at Ace Home Health and Hospice
Leslie A IlckenLeslie A Ilcken
Account Manager at Dedicated Home Health Care, Reliance Hospice and Valley Pacific HospiceAccount Manager at Dedicated Home Health Care, Reliance Hospice and Valley Pacific Hospice
Corinne Balzarini RuizCorinne Balzarini Ruiz
Licensed Vocational Nurse at Health Flex Home Health and HospiceLicensed Vocational Nurse at Health Flex Home Health and Hospice