Hillarion Charles Jr
Brooklyn
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
16
16
years of professional experience
Work History
Assistant Restaurant General Manager
Vb3Pizzeria
Jersey City
02.2016 - Current
- Supervised daily restaurant operations to ensure smooth service and customer satisfaction.
- Trained and mentored staff on service standards and operational procedures.
- Managed inventory levels to maintain product availability while reducing waste.
- Handled customer inquiries and resolved complaints to uphold service quality.
- Mixed and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of the bar area and workstations.
- Engaged with customers to provide excellent service and create a welcoming atmosphere.
- Managed inventory levels, restocked supplies, and ordered necessary items.
- Handled cash transactions and processed payments efficiently at the register.
- Trained and supervised bartenders to ensure service excellence.
- Ordered inventory supplies and managed stock levels effectively.
- Collaborated with team to manage food inventory and supplies effectively.
- Operated kitchen equipment, ensuring cleanliness and safety standards.
- Planned and organized engaging party themes and activities for diverse groups.
- Managed guest lists and ensured smooth check-in processes for attendees.
- Trained staff on event procedures and customer service standards for optimal experiences.
Package Handler/Trainer
FedEx Union
Jersey City
11.2017 - 02.2023
- Training and developing new and existing package handlers
- Enforced safety procedures
- Scan packages while unloading trucks
- Deliver packages for processing
- Load proper delivery trucks for packages to be shipped out of warehouse
- Increased warehouse productivity by promoting teamwork.
- Train 10 package handlers per day
- Assisted warehouse manager with during busy periods, developing new skills while boosting warehouse efficiency
Foreman
Round City Moving & Packaging
New York
01.2010 - 12.2018
- Led training for all team members to ensure safety and quality assurance were met
- Ensured company policies were being followed by team
- Reported daily time tickets to monitor hours and equipment used on job
- Tracked progress of work throughout day to see where team could be more efficient
- Verified quality of work that was completed
- Trained and supervised multiple teams ; 10-20 crew members per team.
- Verified completed projects met approved time, quality and cost estimates
Education
High School Diploma -
George Westinghouse High School
Brooklyn NYSome College (No Degree) - General Construction
Labor Tech College
New York, NYSkills
- Team building
- Decision-Making
- Multitasking Abilities
- Flexible and Adaptable
- Active Listening
- Excellent Communication
- Written Communication
- Problem-Solving
- Attention to Detail
- Self-Motivated
- Planning and Coordination
- Interpersonal Communication
- Analytical and Critical Thinking
- Organization and Time Management
- Team leadership
- Effective communication
- Multitasking capability
- Time management
- Menu pricing
- Guest satisfaction tracking
- Menu development
- Staff training and development
- Shift management
- Customer assistance
- Decision-making
- Menu pricing and writing
- Cook foods
Timeline
Package Handler/Trainer
FedEx Union
11.2017 - 02.2023
Assistant Restaurant General Manager
Vb3Pizzeria
02.2016 - Current
Foreman
Round City Moving & Packaging
01.2010 - 12.2018
High School Diploma -
George Westinghouse High School
Some College (No Degree) - General Construction
Labor Tech College