Hillary Anderson
Destin,FL
Summary
Detail-oriented professional with extensive experience managing confidentiality, entering and verifying data, maintaining documentation, and meeting time-sensitive deadlines. Background includes education, commercial banking, and customer service. Experienced in electronic systems, document review, record maintenance, and professional communication.
Overview
2027
2027
years of professional experience
Work History
Teacher
Okaloosa County School District
Destin , Floirda
08.2011 - Current
- Developed engaging lesson plans aligned with state curriculum standards.
- Integrated technology into lessons to support diverse learning styles and needs.
- Collaborated with colleagues to enhance instructional practices and share resources.
- Prioritize multiple assignments and complete work independently while consistently meeting deadlines.
- Communicate professionally by email, telephone, and electronic platforms to obtain information and resolve discrepancies.
- Enter, update, verify, and maintain confidential information within electronic databases and record-management systems.
- Review records and documentation for accuracy, completeness, and required information.
Commercial Banking Assistant
Regions Bank (formerly AmSouth Bank)
Destin, Florida
2006 - 2009
- Entered, reviewed, verified, and maintained customer and commercial banking information within electronic systems.
- Updated customer information into the database after verifying its accuracy.
- Supported data entry, document preparation, account maintenance, and recordkeeping while managing time-sensitive requests effectively.
- Maintained filing systems and provided administrative support to facilitate processing of loans, deposits, and account services.
- Assisted senior banking staff with administrative tasks to ensure smooth operations.
Bank Teller, Part Time
AmSouth Bank
Destin, Florida
2004 - 2006
- Processed customer transactions efficiently and accurately.
- Balanced cash drawer daily to ensure accurate financial reporting.
- Resolved customer complaints professionally to maintain satisfaction levels.
- Maintained confidentiality of customer information in compliance with regulations.
- Took on additional shifts during busy periods to minimize staffing shortages.
Customer Service Representative
Vanguard Bank And Trust
Destin, Florida
1998 - 2002
- Entered, updated, and maintained customer and account information in electronic banking systems.
- Verified identifying and account information for accuracy before processing customer requests.
- Reviewed records and documentation to resolve account inquiries and fulfill service requests promptly.
- Investigated and resolved discrepancies in financial records, enhancing accuracy and customer trust.
- Executed administrative tasks, including filing paperwork, updating databases, and generating reports to ensure efficient operations.
Education
Pre-k To 3rd - Early Childhood Education
University of West Florida-Teacher Ready
Pensacola, FL01-2010
Bachelor of Arts - Business Management
Troy University
Troy, Al01-2005
Bachelor of Science - Criminal Justice (minor)
Troy University
Troy, AL01-2005
Skills
- Record management
- Confidentiality maintenance
- Microsoft office
- Microsoft Word
- Google drive
- Accuracy verification
- Attention to detail
- Administrative support
- Problem-solving
- Critical thinking
- Research
- Verbal communication
- Oral communication
- Written communication
Timeline
Teacher
Okaloosa County School District
08.2011 - Current
Commercial Banking Assistant
Regions Bank (formerly AmSouth Bank)
2006 - 2009
Bank Teller, Part Time
AmSouth Bank
2004 - 2006
Customer Service Representative
Vanguard Bank And Trust
1998 - 2002
Pre-k To 3rd - Early Childhood Education
University of West Florida-Teacher Ready
Bachelor of Arts - Business Management
Troy University
Bachelor of Science - Criminal Justice (minor)
Troy University