Hi, I’m
HILLARY COMBEST
Memphis,TN
Summary
Forward-thinking Vice President of Operations with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision-makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
9
years of professional experience
1
Certificate
Work History
Neon Canvas
Vice President of Operations
06.2021 - Current
Job overview
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Managed organizational change initiatives, minimizing disruption to business operations.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Coached managers on effective leadership techniques to drive team success and individual growth.
- Key in scaling the company by 100% in two years, growing the team from 21 to 51 while upholding a strong company culture
Neon Canvas
Project Manager
05.2020 - 05.2021
Job overview
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Maintained open communication by presenting regular updates on project status to customers.
Memphis Botanic Garden
Marketing Manager
11.2017 - 05.2020
Job overview
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Established strong relationships with media outlets through regular outreach efforts, securing valuable press coverage for company news and events.
- Elevated social media presence, particularly on Instagram, achieving a 200% follower increase in two years.
- Led a team of marketing professionals to deliver high-quality campaigns on time and within budget.
Great Neck Saw
Web Content Administrator
07.2015 - 11.2017
Job overview
- Collaborated with cross-functional teams for content creation, ensuring brand consistency across all platforms.
- Boosted brand awareness through the creation of engaging social media campaigns.
- Created promotional calendars outlining key events, promotions, and product launches throughout the year.
- Utilized Google AdWords and Facebook Ads Manager to create targeted paid advertising campaigns that drove traffic and conversions on the website.
SocaillyIn
Business Development Manager
08.2014 - 07.2015
Job overview
- Implemented tailored marketing strategies for diverse industries, resulting in increased client satisfaction and retention.
- Maximized revenue growth with strategic account management and upselling techniques.
- Trained junior team members on best practices for digital content management and marketing tactics.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Education
Christian Brothers UniversityMemphis, TN
MBA from Business Management
05.2020
Mississippi State UniversityStarkville, MS
Bachelor of Arts from Spanish
05.2015
University Overview
- Study Abroad: University of Alcalá, Alcalá de Henares, Spain, Spanish Immersion Program
Mississippi State UniversityStarkville, MS
BBA from Marketing
05.2015
Skills
- Operations Oversight
- Strategic Planning and Execution
- Leadership Training and Development
- Organizational Development
- Email Marketing
- Social Media Management
- Copywriting
- Critical thinking
- Project Management
- Process Improvement
- Performance Management
- Work Flow Planning
Certification
SHRM-CP
Society of Human Resource Management
Certified Professional
Timeline
Vice President of Operations
Neon Canvas
06.2021 - Current
Project Manager
Neon Canvas
05.2020 - 05.2021
Marketing Manager
Memphis Botanic Garden
11.2017 - 05.2020
Web Content Administrator
Great Neck Saw
07.2015 - 11.2017
Business Development Manager
SocaillyIn
08.2014 - 07.2015
Christian Brothers University
MBA from Business Management
Mississippi State University
Bachelor of Arts from Spanish
Mississippi State University
BBA from Marketing
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