Hillary Cruz
Los Angeles,CA
Summary
Customer Service Cashier and Production Worker experienced in fast-paced retail settings. Proven ability to enhance customer satisfaction through effective problem-solving and streamlined checkout processes. Contributed to improved store performance by maintaining organized workspaces and optimizing workflow. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
In-N-Out
Monterey Park, California
11.2021 - Current
- Ensured efficient service flow during peak hours through team collaboration.
- Resolved customer complaints professionally, enhancing overall satisfaction.
- Operated cash registers to accurately process payments for goods and services.
- Complied with health and safety regulations throughout job performance.
Production Operator
Norton Packaging Corporation
Vernon, California
07.2021 - 08.2021
- Operated machinery to assemble products per specifications while adhering to safety protocols.
- Collaborated with team members to enhance workflow efficiency across production processes.
- Assisted in assessing finalized product development, ensuring compliance with quality control standards.
Intern
Restoration Diversion Services
Compton, California
06.2021 - 08.2021
- Collaborated with team members to streamline communication processes.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- I committed to providing short- and long-term solutions to help victims and survivors involved in human trafficking build better lives
Education
Associate of Science - Business Administration
Rio Hondo College
Whittier, CA05-2025
Bachelor of Science - Finance
California State University, Fullerton
Fullerton, CASkills
- Project Management
- Team Collaboration
- Customer Service
- Data Organization
- Regulatory Compliance
- Customer Relationship Management (CRM)
- Quality Assurance
- Relationship Building
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Customer Service Cashier
In-N-Out
11.2021 - Current
Production Operator
Norton Packaging Corporation
07.2021 - 08.2021
Intern
Restoration Diversion Services
06.2021 - 08.2021
Associate of Science - Business Administration
Rio Hondo College
Bachelor of Science - Finance
California State University, Fullerton
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