Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hillary Garcia

Hesperia,CA

Summary

Committed, experienced and highly skilled professional offers 10 years in home healthcare. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in direct patient care and recordkeeping. Passionate about promoting overall satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

10
10
years of professional experience

Work History

IHSS Care Provider

Patricia Wise
04.2014 - Current
  • Enhanced client well-being by providing compassionate care and support tailored to individual needs.
  • Assisted clients with daily living activities, promoting independence and quality of life.
  • Ensured a safe and comfortable environment by maintaining a clean and organized living space.
  • Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
  • Collaborated with healthcare professionals to develop personalized care plans for optimal results.
  • Provided transportation for clients to medical appointments, social events, and other necessary outings.
  • Supported clients in managing personal finances, paying bills, and budgeting responsibly.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Advocated for the rights of clients within the healthcare system, ensuring access to necessary resources and services.

Lead Cashier

Big 5 Sporting Goods
08.2014 - 10.2020
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Reduced cashier errors by implementing thorough training programs for new employees.
  • Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.
  • Collaborated with management to develop strategies for improving overall store performance and profitability.
  • Ensured compliance with company policies regarding cash handling procedures, maintaining security standards throughout operations.
  • Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
  • Educated employees on register use, merchandising, and customer service.

Education

Lakeside High School
Lake Elsinore, CA

Skills

  • Conflict Management and Decision Making
  • Excellent Leadership and Team Building Skills
  • Compassionate Caregiving
  • Payment Processing
  • Consultative Sales
  • Empathy and understanding
  • Experienced with Microsoft - 65 WPM

Languages

Spanish
Native or Bilingual

Timeline

Lead Cashier

Big 5 Sporting Goods
08.2014 - 10.2020

IHSS Care Provider

Patricia Wise
04.2014 - Current

Lakeside High School

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Hillary Garcia