Hillary Mack

• Assisted in educating community members on health topics, promoting wellness, and facilitating access to healthcare resources.
• Supported healthcare teams in conducting outreach programs, helping individuals navigate health services, and ensuring follow-up care.
• Collected and documented health data, identifying trends and needs within the community to improve overall health outcomes.

• Led the training and development of new employees, ensuring they met consistent sales and performance targets.
• Developed and tracked key performance indicators (KPIs) for trainees, providing clear benchmarks for success.
• Consistently ranked within the top 10% of performers in sales and customer conversion rates.

Facilitated front desk duties, ensuring exceptional customer service at all times.

Assisted team members in streamlining store operations and logistics management.

Oversaw order management and promptly resolved any emerging problems.

• Supervised inventory management, ensuring accurate tracking and reporting of stock levels.
• Managed customer relationships, providing responsive and professional support.
• Coordinated dispatch of production trucks, optimizing logistics and delivery efficiency.

• Oversaw sales team performance and store operations, ensuring smooth daily functioning.
• Supervised, delegated, and evaluated staff, providing guidance and support to foster team development.
• Designed work schedules to optimize staffing levels and ensure operational efficiency.

• Supervised sales staff, and ensured sales targets were consistently met.
• Resolved customer complaints, and provided effective solutions to enhance customer satisfaction.
• Managed product displays and compiled sales reports to track store performance.