Hillary Schindler
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
12
12
years of professional experience
Work History
Sales Associate
Gap Factory Outlet
12.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Connected with customers to support positive transaction experiences and address service concerns.
Retail Sales Associate Cashier
Gap Inc
07.2013 - 11.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Connected with customers to support positive transaction experiences and address service concerns.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Operated POS terminals and cash drawer balancing.
Data Entry Assistant
Burlington Recording
10.2012 - 01.2013
- Sorted documents and maintained organized filing process.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Completed data entry tasks with accuracy and efficiency.
- Verified accuracy of data entered into system to produce error-free reports.
- Followed established procedures to enter and process data correctly.
Seasonal Sales Associate
Party City
08.2012 - 10.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Merchandise Associate - College Program
Walt Disney World Company
02.2012 - 05.2012
- Greeted, serviced and thanked all customers.
- Demonstrated ability to provide outstanding guest service, maintaining floor stock and driving sales through proven sales strategies.
- Served customers and operated cash register.
- Provided quick, efficient and friendly service to customers.
- Entrusted with daily banking and account balancing
Photo Lab Technician and Cashier
CVS Pharmacy
06.2011 - 12.2011
- Used inkjet printer, canvas and metal prints and mat boards to print and mount images.
- Assessed customer needs and examined order contents to identify processing requirements and timelines.
- Examined developed prints to determine defects such as broken lines, spots or blurs.
- Operated photo department cash register to scan items and process checks and credit card transactions.
- Filled tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches and washes.
- Changed water and air filters on photo equipment to keep equipment in optimum condition.
- Developed and processed film and picture CDs and restored photos using [Software].
- Maintained chemical levels and solution integrity for automatic processors and hand development systems.
- Displayed originality while utilizing [Software] to help customers create unique photo products.
- Provided high level of assistance to customers regarding special photo projects.
- Performed opening and closing procedures to keep operations running smoothly.
Education
Associate of Arts - Liberal Arts And General Studies
Southern New Hampshire University
Hooksett, NH04.2024
High School Diploma -
Oceanside Senior High School
Oceanside, NY06.2011
Skills
- Customer Service
- Excellent People Skills
- Team Cooperation
- Stocking and Replenishing
- Critical Thinking
- Exceeding Customer Expectations
- Strong Problem Solver
- Strong Interpersonal Skills
- Building Customer Loyalty
- Goal-Driven
- Time Management
- Sales Training
Timeline
Sales Associate
Gap Factory Outlet
12.2022 - Current
Retail Sales Associate Cashier
Gap Inc
07.2013 - 11.2022
Data Entry Assistant
Burlington Recording
10.2012 - 01.2013
Seasonal Sales Associate
Party City
08.2012 - 10.2012
Merchandise Associate - College Program
Walt Disney World Company
02.2012 - 05.2012
Photo Lab Technician and Cashier
CVS Pharmacy
06.2011 - 12.2011
Associate of Arts - Liberal Arts And General Studies
Southern New Hampshire University
High School Diploma -
Oceanside Senior High School
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