Hillary Smith
Shepherdstown
Summary
Reliable individual with strong organizational skills, communication, and project management. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Committed to creating a welcoming environment and enhancing customer experience. Bring a positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Library Assistant
Scarborough Library - Shepherd University
Shepherdstown, WV
08.2025 - Current
- Assisted patrons in locating resources and navigating library systems.
- Managed the front desk, assisting visitors daily in person and via phone
- Assisted with special projects by creating posters, setting up spaces, and preparing materials for participants
- Collaborated with team members to enhance user experience through effective service delivery.
- Maintained a well-organized collection through shelving, shelf-reading, and inventory management tasks.
- Processed library card applications and maintained patron records with accurate contact information.
Food Service Worker
Brooke Hills Park
Wellsburg, WV
05.2022 - 08.2024
- Prepared and served food items in accordance with health and safety standards.
- Maintained cleanliness and organization of work areas to ensure efficient operations.
- Assisted with inventory management, ensuring proper stock levels for menu items.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Trained new staff on food handling procedures and restaurant policies to ensure compliance.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Education
Bachelor of Arts - Psychology
Shepherd Univeristy
Shepherdstown, WV12-2027
High School Diploma -
Brooke High School
Wellsburg05-2024
Skills
- Telephone etiquette
- Customer service
- Front desk management
- Microsoft Office Specialist
- Organization
- Teamwork
Timeline
Library Assistant
Scarborough Library - Shepherd University
08.2025 - Current
Food Service Worker
Brooke Hills Park
05.2022 - 08.2024
Bachelor of Arts - Psychology
Shepherd Univeristy
High School Diploma -
Brooke High School