HILLARY VO
Prosper,TX
Summary
Accomplished Care Coordinator with a proven track record in enhancing patient satisfaction through effective communication and timely interventions. Skilled in streamlining laboratory communications to improve turnaround times for critical results while promoting collaboration among healthcare teams.
Adept in patient advocacy, healthcare planning, and resource management, I thrive in dynamic environments and deliver high-quality care outcomes.
Experienced researcher with expertise in data collection, analysis, and interpretation, utilizing advanced methodologies to drive impactful findings. Recognized for strong critical thinking abilities and a collaborative approach that yields reliable, actionable insights.
As a qualified health practitioner, I am committed to providing comprehensive, holistic care that promotes client wellness through customized wellness plans and lifestyle guidance, reflecting a patient-centered and empathetic demeanor.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Research Assistant
UCI School of Medicine
12.2021 - 06.2022
- Conducted an in-depth investigation into the correlations between pathological features in the human choroid plexus, yielding valuable insights into the distinctions between individuals with and without neurodegenerative diseases.
- Meticulously analyzed data to identify patterns that enriched our understanding of disease mechanisms and could inform future research initiatives.
- Collaborated closely with a dedicated team of researchers, fostering open communication and sharing findings to enhance the overall quality and impact of the research project.
- Produced comprehensive reports on our findings, ensuring clarity and accessibility of information, which facilitated effective knowledge sharing within the team and with external stakeholders.
Researcher
UCLA David Geffen School of Medicine
04.2021 - 06.2021
- Conducted a comprehensive investigation into the effects of modified cardiac infarction in mice expressing Gq-coupled DREADD, yielding valuable insights into the cellular responses associated with heart damage.
- Focused specifically on glial fibrillary acidic protein (GFAP) glia to elucidate their role, thereby enhancing our understanding of how these cells contribute to heart health and recovery.
- Employed advanced experimental techniques to manipulate and observe the impact of the DREADD system, which significantly improved our capacity to study specific cellular pathways involved in cardiac injury.
- Collaborated with cross-functional teams to analyze data, leading to a deeper understanding of the mechanisms that underpin cardiac repair processes.
Care Coordinator and Data Collector
LifeSpan Medicine
08.2020 - 06.2021
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Proofread medical notes from physicians after client consultations, ensuring accuracy and clarity, which improved the quality of documentation for patient care.
- Coordinated communication between physicians and clients, acting as the primary point of contact, facilitated timely information exchange and enhanced patient satisfaction.
- Managed all laboratory result communications for various purposes, including focused medical evaluations, integrative nutrition, and preventative health programs, which streamlined processes and ensured clients received critical information promptly.
- Developed effective communication pathways between physicians and laboratory representatives, helping to improve collaboration and reduce turnaround times for test results.
- Collected and analyzed logistic logs of work performance for employee evaluations, which provided valuable insights to enhance staff efficiency and support professional development.
Medical Scribe
Luu Loi, MD
07.2016 - 06.2021
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Contributed to patient satisfaction by providing compassionate assistance during medical examinations.
- Assisted in minimizing potential errors through vigilant proofreading of all dictated reports before submission into EHR systems.
- Enhanced clinic efficiency by coordinating staff schedules, ensuring optimal coverage during peak hours.
- Helped front desk staff register and process patients.
- Delegated tasks to staff members, monitored completion of all duties, and provided support to enhance performance.
Professor's Assistant
University Of California, Irvine
01.2019 - 06.2019
- Monitored student progress to identify weaknesses and provide recommendations for improvement.
- Taught small groups of students focused on specific parts of the coursework.
- Developed and implemented an electrical grading system for the Biochemistry Lab Course, which streamlined the grading process and was improved based on student feedback.
- Attended weekly meetings and class lectures, ensuring alignment with faculty expectations and facilitating effective communication within the team.
- Graded weekly quizzes, midterms, and finals, providing timely assessments that helped students understand their progress and areas for improvement.
- Provided academic support to undergraduate students struggling with course materials, enhancing their understanding and boosting overall class performance.
Undergraduate Researcher
UCI School of Medicine
01.2017 - 06.2019
- Analyzed the stability of the reporter gene tdTom in choroid plexus epithelium cells (CPECs), providing insights into gene expression dynamics specific to this cell type.
- Utilized transgenic mice containing a human transthyretin BAC to establish a reliable model for studying gene regulation in the central nervous system.
- Collaborated with a multidisciplinary team to interpret data, enhancing the understanding of genetic factors affecting CPECs and their potential implications in neurological research.
Science Tutor
Freelacer
06.2012 - 06.2018
- Enhanced student understanding of scientific concepts by employing hands-on activities and real-world examples.
- Implemented creative problem-solving techniques during lessons, nurturing critical thinking skills among students.
- Provided constructive feedback on homework assignments, equipping students with tools for continuous self-improvement.
- Stayed current on developments in science education research to inform instructional approaches and continuously refine teaching methods.
- Incorporated multimedia resources into lesson plans as supplementary material, enriching the overall educational experience for students.
- Conducted regular progress reports for parents, highlighting areas of improvement and providing recommendations for continued growth.
- Boosted students' confidence in their abilities by providing personalized feedback and tailored guidance.
- Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
- Supported students in developing critical thinking skills and perseverance to persist with challenging tasks.
Education
Doctor of Osteopathic Medicine -
Edward Via College of Osteopathic Medicine
Monroe, LA10-2025
Post-Baccalaureate Diploma -
David Geffen School of Medicine At UCLA
Los Angeles, CA06-2020
Bachelor of Science -
University of California, Irvine
Irvine, CA06-2019
Skills
- Organizational skills
- Strong work ethic
- Data analysis
- Critical thinking
- Research planning
- Attention to detail
- Scientific writing
- Clinical judgment
- Patient assessment
- Treatment Planning
- Time management
- Electronic medical record software
- Effective communication
- Leadership
- Problem-solving
- Teamwork and collaboration
- Task prioritization
Certification
- Basic Life Support
- Advanced Cardiac Life Support
- Health Disparity and Health Equity
Publications
Brett AJ, Margaret C, Hillary MV, Xinya H, Nida F, Maria JR, Robert JS, Michael JN, Young-Jin K, and Edwin SM. Accurate, strong, and stable reporting of choroid plexus epithelial cells in transgenic mice using a human transthyretin BAC. Fluids Barriers CNS. 2018 Aug 16;15(1):22.
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Research Assistant
UCI School of Medicine
12.2021 - 06.2022
Researcher
UCLA David Geffen School of Medicine
04.2021 - 06.2021
Care Coordinator and Data Collector
LifeSpan Medicine
08.2020 - 06.2021
Professor's Assistant
University Of California, Irvine
01.2019 - 06.2019
Undergraduate Researcher
UCI School of Medicine
01.2017 - 06.2019
Medical Scribe
Luu Loi, MD
07.2016 - 06.2021
Science Tutor
Freelacer
06.2012 - 06.2018
Doctor of Osteopathic Medicine -
Edward Via College of Osteopathic Medicine
Post-Baccalaureate Diploma -
David Geffen School of Medicine At UCLA
Bachelor of Science -
University of California, Irvine
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