Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
REFERENCES
Timeline
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HILTON T MATIVENGA

Jersey City,NJ

Summary

Am highly talented and skilled electronics and telecommunications technology graduate and currently studying a Master’s Degree in Cybersecurity, looking for an entry level position as a Cybersecurity Engineer to utilize my skills in a renowned organization and pursue my passion for security and networking.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Call Center Agent

Econet Wireless
, Zimbabwe
05.2024 - 10.2024
  • Developed strong relationships with customers through effective communication skills.
  • Maintained up-to-date knowledge of company policies and procedures.
  • Assisted customers with inquiries, issues and complaints via telephone, email and chat.
  • Resolved customer service inquiries promptly and efficiently.

Network Technician Intern

Postal and Telecommunication Regulatory Authority
HARARE, ZIMBABWE
01.2022 - 02.2023
  • Monitored network traffic using tools such as Wireshark, Netflow Analyzer or similar programs.
  • Resolved complex performance issues related to network configurations, applications, protocols.
  • Deployed patches and updates for existing systems on a regular basis.
  • Implemented security measures to protect data, software and hardware from unauthorized access.
  • Provided assistance in developing backup strategies for critical business data stored on the network.
  • Troubleshot problems related to network infrastructure and performance.
  • Installed, configured, tested, maintained, repaired and troubleshot electronic components, systems and equipment.
  • Developed and implemented security protocols to protect corporate networks and systems.

Education

Master of Science - Cyber Security

Yeshiva University
New
05-2026

Bachelor of Science - Electronics And Telecommunications

University of Zimbabwe
Zimbabwe
09-2023

Skills

  • Data backup strategies
  • Packet trace analysis
  • Network device monitoring
  • Network Troubleshooting Abilities
  • IP addressing and subnetting
  • Network security
  • Security
  • Equipment configuration

Certification

  • CCNA: Introduction to Networks | Date issued: August 08, 2024
  • CCNA: Switching, Routing, and Wireless Essentials | Date issued: September 11, 2024
  • CCNA: Enterprise Networking, Security, and Automation | Date issued: February 24, 2025

Affiliations

  • Video editing and music production

Languages

English
Professional
Shona
Full Professional

REFERENCES

  • POSTAL AND TELECOMMUNICATION REGULATORY OF ZIMBABWE (POTRAZ)
  • NETWORKS AND STANDARDS ENGINEER | MR D MADONDO
  • +263772145155

Timeline

Call Center Agent

Econet Wireless
05.2024 - 10.2024

Network Technician Intern

Postal and Telecommunication Regulatory Authority
01.2022 - 02.2023

Master of Science - Cyber Security

Yeshiva University

Bachelor of Science - Electronics And Telecommunications

University of Zimbabwe

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