Parasben Brahmbhatt
brampton,Canada
Summary
Highly organized and dependable candidate skilled in managing multiple priorities with a positive attitude. Proven track record of meeting team goals through willingly assuming additional responsibilities. Committed to delivering exceptional results and contributing to the organization's overall success.
Overview
3
3
years of professional experience
Work History
Cafe Barista
National Gallery Cafe
National Gallery, UK
04.2021 - 04.2023
- Gained 15 months of expertise working for ATFC LTD.
- Served customers efficiently in a busy café within national gallery, UK.
- Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.
- Maintained a clean and organized workspace, ensuring high standards of hygiene and safety for both staff and customers.
- Collaborated with team members to streamline cafe operations, resulting in improved service times and increased customer satisfaction.
- Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
Customer Service Representative
Boulevard Pub & Restaurant
London, UK
11.2019 - 12.2020
- Gained 15 months of expertise working for ATFC LTD.
- Served customers efficiently in a busy café within national gallery, UK.
- Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.
- Maintained a clean and organized workspace, ensuring high standards of hygiene and safety for both staff and customers.
- Collaborated with team members to streamline cafe operations, resulting in improved service times and increased customer satisfaction.
- Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
Education
Postgraduate Diploma - MSc International Business And Management
DMU University
LEICESTER01.2021
Skills
- Public speaking
- Relationship management
- Ms office(computer)
- Strong written and verbal communication skills
- Ability to handle clients professionally during all interfaces
- Reliability and punctuality
- Workplace safety
- Cleanliness maintenance
- Beverage making
- Adaptability to change
- Cross-selling products
- Product upselling
- Restaurant law compliance
- Team leadership
- Opening and closing duties
- Safe food handling practices
- Exceptional customer service
- Problem-solving
Timeline
Cafe Barista
National Gallery Cafe
04.2021 - 04.2023
Customer Service Representative
Boulevard Pub & Restaurant
11.2019 - 12.2020
Postgraduate Diploma - MSc International Business And Management
DMU University