Himanshu Kamra
Toronto,Canada
Summary
Experienced Product Owner with a significant background in managing cross-functional teams and overseeing product development from conception to market launch. Strengths include adeptness in Agile methodologies, strategic planning, backlog grooming and stakeholder management. Demonstrated ability to drive product vision while ensuring alignment with business goals has resulted in successful launches and notable market growth in previous roles.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Product Owner, AMCB Platform
Toronto Dominion Bank
Toronto, Canada
08.2021 - Current
- Managing the end-to-end Nordstrom white-label card portfolio migration to TD Bank, optimizing new customer onboarding via the Easy Apply application.
- Migrated the TD US credit cards portfolio to a new Easy Apply US platform from the legacy Online Account Opening platform, while maintaining all the functionalities, data, and features from the existing platform, eliminating $2MM currency cost.
- Directed the transition of the US Small Business Banking portfolio to the Easy Apply US platform, working with stakeholders such as governance, compliance, AML, and integrating new LOB product features.
- Pioneered the Tap to Pay feature for iOS, creating the first go-to-market solution for TD's small business customers' payments acceptance, which drove digital engagement and increased the bank's wallet share from non-bank competitors.
- Managing a team of 15-20 developers, QEs, BAs, and BSAs, and guiding them through the new onboarding Easy Apply US platform while gathering requirements and leading the product vision; marching towards successful digital features delivery.
- Leading a diverse team of 15 to 20 BAs, Dev, QE, for TD US onboarding application of the Easy Apply platform, focusing on requirement gathering and product vision execution.
Digital Product Owner
Freshii
Toronto, Canada
01.2021 - 08.2021
- Collaborated with cross-functional teams, including software engineering, marketing, legal, and UI/UX, to develop and launch white-label delivery solutions across web and mobile platforms for over 300 stores in the U.S. and Canada.
- Orchestrated the product strategy, ideation, and launch for Freshii’s Apple Cider Vinegar gummies, and showcased the roadmap to executive leadership, aligning the launch strategy with company goals.
- Worked with multiple stakeholders to develop the product strategy, while translating business requirements, product architecture, and vision to development teams for the updated Freshii mobile app and front end, ensuring alignment with business goals.
- Spearheaded the ideation process for vitamins products by engaging with Shopify and VTMN partners, aligning new product integrations with our e-commerce strategy.
Product Owner Co-op, Marketing Client Offers
CIBC
Toronto, Canada
05.2020 - 08.2020
- Initiated the design, development, and implementation of advice triggers for more than 300K clients while collaborating with cross-functional teams for discovery sessions, and sessions to build a strategy tree and identify creatives to be sent
- Delivered external competitive research and data analysis on email personalization techniques and presented the findings to senior leaders, finalizing 3 out of 5 ideas for further implementation across CIBC enterprise-wide email triggers
- Ideated and brainstormed the roadmap and strategy towards increasing the financial literacy and digital onboarding for customers across Indigenous Banking, delivering the business case of driving acquisition by 15%
Product Owner Co-op, Credit Cards Acquisition
CIBC
Toronto, Canada
09.2019 - 12.2019
- Facilitated centralized intake forms on SharePoint to centralize requests coming from external stakeholders and to assign business priority against such requests, saving 20 labor hours per month
- Worked with Carly Group consultants to build the project charter, conduct Voice of Employees interviews, and utilized DMAIC six sigma approach to help in improving the flow of the application, reducing 18% of application errors
- Analyzed client acquisition data across different channels including banking centers, digital channels, airports, and automated weekly/monthly reports using excel macros, improving the operational reporting efficiency from 30 min to 5 min
Product Owner Co-op, Wealth Management
RBC
Toronto, Canada
01.2019 - 04.2019
- Formulated and recommended six learning roadmaps and pathways on a new platform- RBC Learn, eliminating roadblocks and digitizing the learning approach, helping more than 2000 employees globally across RBC Private Banking
- Collaborated with analytics team to convert numerous data into visualizations, and dashboards by using Tableau, helping to share insights with the stakeholders and automate quarterly digital reporting, enhancing efficiency by 35%
- Boosted the development of business strategy through analyzing and forecasting data on Excel, delivering the baseline strategy for HNW (High Net Worth) and UHNW (Ultra HNW) clients of RBC
Senior Product Owner
Cognizant Technology Solutions
Pune, India
02.2016 - 09.2018
- Managed a team of 10 people and provided project delivery schedules while collaborating with different stakeholders, and teams across different geographies through triage calls, improving the project timelines by 15%
- Spearheaded a team of 7 testers and 6 developers while collaborating with cross-functional teams to gather project requirements, and to maintain weekly/monthly reports, enhancing the efficiency of deliverables, receiving Q3 and Q4 Kudos awards
- Worked closely with the digital architecture, and the scrum team to check the MVP status while grooming the backlog and further plan sprints to follow SDLC in the Agile framework, resulting in shortening backlog by 23%
Product Owner/Scrum Master
Cognizant Technology Solutions
Pune, India
02.2014 - 01.2016
- Gathered requirements to create Epics and User Stories for the mobile application while collaborating with cross-functional teams spread across different geographic locations; reduced the backlog from 70 to 30 stories by improving the prioritization process
- Partnered with different PMO groups for reporting activities including gathering, compiling, and summarizing the project, program, and portfolio status & progress reports for all PMO-tracked projects, helping with 90% of scope criteria
- Communicated the progress of project deliverables to senior management through 'Burndown Charts' while tracking, escalating, and removing impediments, thus reducing operational downtime of payments application by 13%
Education
Master of Business Administration -
DeGroote School of Business, McMaster University
Burlington, ON12.2020
Bachelor of Technology - Electrical and Electronics Engineering
Uttar Pradesh Technical University
Uttar Pradesh, India07.2013
Skills
- PMP
- Certified Scrum Master (CSM)
- Certified Scrum Product Owner (CSPO)
- SAFe POPM
- Tableau Desktop
- Data Analytics
- Google Analytics
- Six Sigma Yellow Belt
- Search Engine
- Social-Media Marketing
- Product planning
- Scrum framework
- Email Marketing
- JIRA
- ServiceNow
- SQL
- BI Tools
- SharePoint
- Waterfall
- Agile
- Kanban
- SCRUM
- Forecasting
- Multivariate Analysis
- R
- Pivot Tables
- Power BI
- PowerPoint
- Power Apps
- Advanced Excel
- Access
- Project
- Word
- Outlook
- Visio
Genderpronouns
He/Him/His
Affiliations
- Q3, Q4 Kudos & Dream Team Award at Cognizant Technology Solutions
- Best Actor-Delhi International Arts Festival
Volunteeractivitiesandawards
LinkedIn Mentor
- Coached more than 40 associates across different geographies to enlighten the LinkedIn Learning platform.
HUHC NGO
- Influenced 30 families in impoverished areas by executing more than 16 street shows to send their children to school.
Samapathik Trust LGBTQ+
- Launched more than 20 street shows and started the “Pride Parade” at one of the Indian metro cities.
Certification
- PMP
- CSM
- CSPO
- SaFe POPM
Timeline
Product Owner, AMCB Platform
Toronto Dominion Bank
08.2021 - Current
Digital Product Owner
Freshii
01.2021 - 08.2021
Product Owner Co-op, Marketing Client Offers
CIBC
05.2020 - 08.2020
Product Owner Co-op, Credit Cards Acquisition
CIBC
09.2019 - 12.2019
Product Owner Co-op, Wealth Management
RBC
01.2019 - 04.2019
Senior Product Owner
Cognizant Technology Solutions
02.2016 - 09.2018
Product Owner/Scrum Master
Cognizant Technology Solutions
02.2014 - 01.2016
Master of Business Administration -
DeGroote School of Business, McMaster University
Bachelor of Technology - Electrical and Electronics Engineering
Uttar Pradesh Technical University
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