Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
OperationsManager

Hina Zulfiqar

Summary

A highly motivated IT Officer, known to be an efficient worker who values time. Worked closely with sales and technical teams to simplify and deliver technology solution for clients.

Overview

5
5
years of professional experience
1
1
Certification

Work History

ADMINISTRATIVE COORDINATOR

Zulfiqar Ali Rahi Contracting
2023.01 - Current
  • Optimized Organizational Systems: Streamlined payment collections, AP/AR processes, deposits, and recordkeeping.
  • Budget Coordination: Collaborated with office head to establish and monitor operating budget.
  • Mobile Work Environment Implementation: Introduced cloud-based document management and web-based accounting systems to create a mobile work environment.
  • Policy and Procedure Development: Developed new employee handbook, IT policies, and disaster recovery procedures.
  • Database Management: Updated and managed accounts, and generated reports using company database.
  • Digital Filing System Creation: Implemented a digital filing system to reduce paper usage and toner consumption.
  • IT Collaboration: Worked with IT department to troubleshoot technical issues and improve system functionality.

IT OPERATIONS MANAGER

Start Trinity Contracting
2023.09 - 2024.02
  • Strategic Leadership: Aligned strategies with goals, improving efficiency.
  • Team Management: Led collaborative, skilled teams.
  • Financial Oversight: Cut costs and optimized resources.
  • Process Optimization: Streamlined workflows and enhanced quality.
  • Supply Chain and Technology: Coordinated supply chains and integrated technology.
  • Performance Metrics: Defined and tracked KPIs.
  • Risk Management: Implemented risk management strategies.
  • Compliance and Client Relations: Ensured compliance and fostered client satisfaction.
  • Communication and Problem-solving: Effectively communicated goals and addressed challenges.

TECHNOLOGY OFFICER

Speechzy
2022.01 - 2023.06
  • Development Team Management: Supervise and lead company's development team.
  • AI Research and Development: Conduct R&D for AI projects to drive innovation.
  • Project Strategy, Policies, and Budgeting: Develop project strategies, policies, procedures, deliverables, and budgets.
  • Technological Assets Optimization: Optimize company's technological assets.
  • UI Design and Project Management: Oversee UI design and project management initiatives.

IT COORDINATOR

BSA Limited
2021.08 - 2021.12
  • Software Deployment: Managed software deployment and client startup projects.
  • User Training: Conducted software training sessions.
  • Issue Resolution: Addressed software-related issues promptly.
  • Collaboration with Teams: Coordinated teams for software and client development.
  • Project Management: Formulated strategies, defined project scope, and resources.
  • Evaluation and Tracking: Tracked deliverables and assessed project results.
  • License Management: Oversaw software license compliance.
  • Vendor Interaction: Interacted with software vendors for support.
  • Quality Assurance: Conducted testing and ensured software quality.
  • User Support: Provided ongoing support for software users.
  • Reporting: Generated reports on software usage and performance.

DATA MANAGEMENT ANALYST

Middlesex University
2019.07 - 2020.01
  • Supervised by Professor Senior Lecturer in Digital Forensics: Oversight provided by a seasoned expert in field.
  • Analyzed, Logged, and Managed Blockchain Transactions Data: Examined, recorded, and organized data pertaining to blockchain transactions.
  • Established Reports to Ensure Accuracy of Transactions: Developed reports to verify precision of transactions.

CONTENT PROTECTION EXECUTIVE

BPI Limited
2019.07 - 2019.09
  • Content Protection: Implemented strategies to safeguard digital content.
  • Anti-Piracy Measures: Developed and executed anti-piracy initiatives.
  • Policy Development: Formulated and enforced content protection policies.
  • Technology Integration: Integrated cutting-edge tech for content security.
  • Legal Compliance: Ensured adherence to copyright and legal standards.
  • Incident Response: Responded to and mitigated content security incidents.
  • Collaboration: Collaborated with legal teams and industry partners.
  • Monitoring and Analysis: Monitored content platforms for potential threats.
  • Educational Initiatives: Implemented awareness programs on content protection.
  • Reporting: Generated reports on content protection effectiveness.

Education

Master of Science - Cybercrime & Digital Investigation

Middlesex University
London, United Kingdom
11.2019

Bachelor of Science - Hon. Information Technology & Business Information

Middlesex University
London, United Kingdom
09.2018

Skills

  • Technical Proficiency
  • Problem Solving
  • Communication
  • Task Coordination
  • User Support
  • Documentation
  • Team Collaboration
  • Project Management
  • Adaptability
  • Vendor Management
  • Security Awareness
  • Continuous Learning
  • Time Management
  • Networking
  • Proactive Approach

Certification

  • CipherTrace Certified by Mastercard
  • Open Source Intelligence Certified
  • AWS Security Fundamentals (2nd Edition)
  • 101 Reverse Engineering (FedVTE)
  • Certified in Cybersecurity (ISC2)
  • Enterprise Risk Manager ISO 31000:2018

Languages

English
Proficient
C2
Arabic
Intermediate
B1

Timeline

IT OPERATIONS MANAGER

Start Trinity Contracting
2023.09 - 2024.02

ADMINISTRATIVE COORDINATOR

Zulfiqar Ali Rahi Contracting
2023.01 - Current

TECHNOLOGY OFFICER

Speechzy
2022.01 - 2023.06

IT COORDINATOR

BSA Limited
2021.08 - 2021.12

DATA MANAGEMENT ANALYST

Middlesex University
2019.07 - 2020.01

CONTENT PROTECTION EXECUTIVE

BPI Limited
2019.07 - 2019.09

Master of Science - Cybercrime & Digital Investigation

Middlesex University

Bachelor of Science - Hon. Information Technology & Business Information

Middlesex University
  • CipherTrace Certified by Mastercard
  • Open Source Intelligence Certified
  • AWS Security Fundamentals (2nd Edition)
  • 101 Reverse Engineering (FedVTE)
  • Certified in Cybersecurity (ISC2)
  • Enterprise Risk Manager ISO 31000:2018
Hina Zulfiqar