Brianne Kalkbrenner
Imperial,MO
Summary
Dedicated Administrative Coordinator with a proven track record at Washington University School of Medicine. I have significantly enhanced office efficiency by implementing comprehensive procedures and streamlining multiple processes. Proficient in data entry and committed to compliance, I bring strong organizational skills and a friendly demeanor to support team success. Always eager to learn and grow, I am committed to continually improving my expertise and contributing to the organization’s goals.
Overview
6
6
years of professional experience
Work History
Administrative Coordinator
Washington University School Of Medicine
04.2023 - Current
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Increased office efficiency with development of comprehensive administrative procedures manual.
- Assisted management with special projects to complete all tasks by deadlines.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Streamlined invoicing processes for improved efficiency and timely payments.
- Provided exceptional administrative support to 4 executive staff members through meticulous organization skills and attention to detail.
Medical Office Receptionist
Mercy Hospital St. Louis
08.2021 - 03.2023
- Scheduled, rescheduled and cancelled patient appointments for 6 OBGYN providers
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Enhanced office productivity by handling high volume of callers per day.
- Received, recorded and filed medical payments by check, cash and credit card.
- Kept patients' appointments on schedule by informing provider of patient's arrival and any delays.
- Responsible for training newly onboarded staff members on scheduling and front desk duties.
Private Nanny
Joe And Linda Whittam
07.2020 - 08.2021
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Played games, worked on puzzles and read books to young children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Built positive and nurturing environments to support child social and emotional growth.
- Adhered to COVID-19 CDC guidance and requirements to maintain a healthy environment for the family.
Sales Associate
Victoria's Secret
12.2019 - 03.2020
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Increased sales by offering advice on purchases and promoting additional products to over 70 customers a day.
Education
Associate of Arts - Early Childhood Education
University of Missouri - Columbia
Columbia, MO05.2021
High School Diploma -
Lindbergh High School
Saint Louis, MO05.2019
Skills
- Data Entry
- HIPAA Guidelines
- EMR Systems
- Microsoft Suite: Office 365, Teams, Excel, Forms
- Documentation and Recordkeeping
- Administrative Skills
- Friendly, positive attitude
Timeline
Administrative Coordinator
Washington University School Of Medicine
04.2023 - Current
Medical Office Receptionist
Mercy Hospital St. Louis
08.2021 - 03.2023
Private Nanny
Joe And Linda Whittam
07.2020 - 08.2021
Sales Associate
Victoria's Secret
12.2019 - 03.2020
Associate of Arts - Early Childhood Education
University of Missouri - Columbia
High School Diploma -
Lindbergh High School