Hinano Tandal
Vacasa Vacation Rentals
Koloa
2
years of professional experience
Results-driven Housekeeping Coordinator known for strong relationship-building skills and effective team management. Expertise in cleaning standards and supply inventory management, consistently reducing guest complaints and enhancing service delivery.
Work History
Housekeeping Coordinator
1 Year 10 Months- Implemented quality control checks to maintain high cleanliness standards across properties.
- Coordinated housekeeping schedules to optimize staff deployment and ensure timely service delivery.
- Assisted in training new housekeeping staff on procedures and best practices for efficiency.
- Developed inventory management processes for cleaning supplies, enhancing operational readiness.
- Communicated with property managers to address guest concerns regarding cleanliness promptly.
- Evaluated vendor relationships to ensure cost-effective procurement of cleaning materials and tools.
- Implemented a successful inventory management system for cleaning supplies, reducing waste and saving costs.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Conducted regular room inspections to ensure adherence to cleanliness standards, resulting in higher guest satisfaction ratings.
- Reduced guest complaints by effectively coordinating with the housekeeping team to address issues promptly.
Lead Waiter
2 Years 4 Months- Supervised dining staff to ensure exceptional guest service and operational efficiency.
- Coordinated meal service, maintaining high standards of presentation and quality.
- Trained new waitstaff on menu knowledge, customer interaction, and service protocols.
- Managed table assignments to optimize workflow during peak dining hours.
Education
No Degree - Accounting And Finance
Skills
Quality assurance
Supply chain management
Work prioritization
Time management
Documentation management
Quality control
Staff coordination
Customer service
Client relations
Relationship building
Timeline
Housekeeping Coordinator
Vacasa Vacation Rentals
09.2024 - 07.2026Read More
Lead Waiter
Kenji Burger
03.2024 - 07.2026Read More
Merced College
No Degree from Accounting And Finance
Read More