Linda Hinkle
Nicholasville,KY
Summary
To obtain skills, knowledge, and experience with the purpose of advancing in health career field. Well-organized and detail-oriented team player with good problem-solving, relationship-building and communication skills. Organized and dependable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on any added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Certified Medical Assistant
Baptist Health Neurology
03.2023 - Current
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Certified Medical Assistant
Baptist Health Urgent Care
08.2021 - 03.2023
- Sanitized, restocked and organized exam rooms and medical equipment
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing
- Prepared and administered medications to alleviate patient symptoms
- Prepared lab specimens for diagnostic evaluation
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation
- Directed patients to exam rooms, performed vitals, POC testing, prepared patients for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Patent Service Coordinator, Pediatric Surgery Coordinator
University Of Kentucky Ophthalmology
09.2019 - 08.2021
- Documented and collected patient data in Allscripts, APM, EPIC, and OR Manager to maintain accuracy and security
- Daily customer service in person and on phone
- Upheld client satisfaction by designing accurate and detailed timelines for surgery services and alerting clients of changes
- Reviewed medical histories and current information to provide accurate information to surgeons.
CMA Team Lead
University of KY, Women's Health, Clinic
01.2012 - 09.2019
- 2012-2013 Promoted from CMA/CST 1 through 3 within first year
- Process Cash Handling/Bank Reconciliation/End of Day
- Microsoft Office: Word, Excel, Outlook, PowerPoint, Access, and Teams
- Assist with patent concerns and complaints
- Assist patents with care, vital signs, prep for procedures, phlebotomy and obtain specimens
- Provided clinical and clerical support to physicians, residents, and medical students
- Consulting with pharmaceutical companies and Insurance companies on Prior Authorization
- Train employees on Retina Eye Scanning
Certified Medical Assistant
Commonwealth Pediatrics
07.2006 - 01.2012
- Documentation/record maintenance/paperwork to ensure accuracy and patient confidentiality
- Triage calls according to established guidelines, seeks help as needed to respond appropriately to patent request, and communicates patient problems to provider
- Ensure insurance coverage and obtains insurance authorization, notes patent of time, date, and place of service
- Prepares chart for visit by reviewing for test results, obtains results from electronic record, and document records in chart
- Meets all clinical expectations out line by clinic mangers and providers.
Education
Bachelor of Science - Health Science (Clinical Leadership Management)
University of Kentucky
Lexington, KY12.2016
Associate of Applied Science - Medical Assisting And Medical Coding
Eastern Kentucky University
Richmond, KY06.2006
Associate of Science - Medical Assisting/Coding/Administrative
Eastern Kentucky University
Richmond, KY06.2006
Skills
- HIPAA Compliance
- Electronic Health Records
- Patient Scheduling Management
- Strong Communication Skills
- Positive Attitude
- HIPAA Compliance Understanding
- Payment Collection
- Specimens collection and processing
- Patient Scheduling
- Patient documentation
- Inventory and supply management
- CPR
- First Aid
Accomplishments
- My last year in college while working fulltime at Internal Medicine/Women's Health Group. I developed and implemented a trial performance improvement strategy program with Dr. Timothy Caudill. It was a major success which helped lead the way to a new program called Critical Care Management (CCM).
Affiliations
- Certified Medical Administrative Assistant (AAMA)-, 2006-present
- Clinical Medical Coder, 2006-present
- Certified CPR/AED, 2006-present
- Clinical Validator Certification, 2016-present
- Notary at Large for State of Kentucky, 2014-present
Awards
University of Kentucky Clinical Excellence Award 2018
Publications
Epidemiology Power Point Presentation published for University of Kentucky CLM classroom education 2017
Timeline
Certified Medical Assistant
Baptist Health Neurology
03.2023 - Current
Certified Medical Assistant
Baptist Health Urgent Care
08.2021 - 03.2023
Patent Service Coordinator, Pediatric Surgery Coordinator
University Of Kentucky Ophthalmology
09.2019 - 08.2021
CMA Team Lead
University of KY, Women's Health, Clinic
01.2012 - 09.2019
Certified Medical Assistant
Commonwealth Pediatrics
07.2006 - 01.2012
Bachelor of Science - Health Science (Clinical Leadership Management)
University of Kentucky
Associate of Applied Science - Medical Assisting And Medical Coding
Eastern Kentucky University
Associate of Science - Medical Assisting/Coding/Administrative
Eastern Kentucky University
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