Hipolita Hernandez Diaz
Wittmann,AZ
Summary
Bilingual House Cleaner with experience completing wide range of housekeeping duties. Gifted at using cleaning equipment and supplies to sanitize and remove dirt and grime. Motivated and independent worker with strong problem-solving skills. Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly.
Overview
18
18
years of professional experience
Work History
House Cleaner
Dora's Cleaning Services
08.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Dusted picture frames and wall hangings with cloth.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Front Office Assistant
Diaz Texas Transportation LLC
11.2015 - 03.2023
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
- Organized file systems both physical and digital through strategic categorization resulting in easy access and retrieval of documents.
Food Service Coordinator
Good Shepard Community Center
04.2012 - 12.2013
- Developed creative menus that catered to diverse dietary needs, promoting a more inclusive dining experience.
- Implemented inventory management best practices, reducing food waste and optimizing ingredient usage.
Home Visiter
Avance Dallas - Inc
07.2006 - 04.2012
- Engaged families and clients in skill-building activities to enhance family dynamics and client's quality of life.
- Supported parents in developing skills for positive discipline and behavior management.
- Connected families with community resources, increasing access to essential services such as healthcare, housing assistance, and educational opportunities.
- Conducted weekly home visits to assess conditions.
- Strengthened parent-child relationships through modeling effective communication and interaction techniques.
- Documented all interactions accurately in case files following agency protocols, ensuring data integrity for reporting purposes.
- Helped to educate parents and assisted with educational planning and decision making for children.
Education
No Degree - Early Childhood Education
Eastfield College
Mesquite, TX07.2007
GED -
Avance Dallas
Dallas, TX06.2004
Skills
- Cleaning and sanitization
- Customer Service
- Housekeeping
- Bathroom sanitation
- Kitchen Cleaning
- Floor cleaning
- Glass cleaning
- Window Cleaning
- Window Washing
- Pet mess cleanup
- Wall scrubbing
- Floor sweeping
- Furniture treatment
- Odor Control
- Vacuuming and sweeping
- Mopping and sweeping
- Cleaning bathrooms
Timeline
House Cleaner
Dora's Cleaning Services
08.2023 - Current
Front Office Assistant
Diaz Texas Transportation LLC
11.2015 - 03.2023
Food Service Coordinator
Good Shepard Community Center
04.2012 - 12.2013
Home Visiter
Avance Dallas - Inc
07.2006 - 04.2012
No Degree - Early Childhood Education
Eastfield College
GED -
Avance Dallas
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